Giffin Plumbing
Plumber · Evans, GA
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Our verdict
Excellent workmanship on large jobs, but dangerously unreliable for follow-ups and emergency callbacks—expect long waits or no-shows on smaller repairs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #14 of 15 plumbers we've reviewed in Evans, GA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
High-quality workmanship on completed jobs; 3 of 5 reviewers explicitly praise execution quality
2 cited reviews
“Whatever the job new or old, they get the job done”
“Fair price. They only accepted cash or check.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Fair pricing when work is completed; one reviewer noted reasonable rates despite payment method friction
1 cited review
“Fair price. They only accepted cash or check.”
Responsive owner for routine inquiries; one long-term customer reports owner answers phone himself and is 'very accessible'
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Systematic non-response to repair callbacks—2 of 5 reviews document repeated failed callbacks and owner silence on follow-up issues
“called Giffin back on 6-8 instances, they never did show up”
Cited in 2 of the 5 reviews we analyzed.
Red flag
Abandonment of small jobs in favor of large installations; reviewer explicitly notes owner 'disappears on the small ones or the repairs' while prioritizing major work
“called Giffin back on 6-8 instances, they never did show up”
Red flag
Multi-month project delays; one customer waited 6+ months for bathtub replacement and another 3 weeks without hot water during emergency repair
“called Giffin back on 6-8 instances, they never did show up”
Cited in 2 of the 5 reviews we analyzed.
Payment method restrictions; only accepts cash or check, no credit card or invoicing options
“Fair price. They only accepted cash or check.”
Severe callback failures on repair requests; one customer called 6-8 times over 3 weeks with promised but unexecuted visits, eventually going unanswered
“called Giffin back on 6-8 instances, they never did show up”
Ignores warranty-period failures; customer reports toilets failing 2 months after 1-year warranty completion with zero owner response despite direct contact
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“We used Giffin Plumbing when building our home. His staff did a great job and we were pleased. Just under two years after being in our home, our tankless water heater stopped working and we could smell the natural gas coming from it along with a lot of water running out of the condensation line. My husband trouble-shot the problem and called Giffin to come and take a look at it. He returned our call and told us to …”
“I would not recommend Giffin Plumbing. We went without a master bathtub for over 6 months before it was finally defective. We eventually got a new tub. They do not return your phone calls, either. Furthermore, 2 months after our 1 year warranty ALL (3) toilets run constantly. My husband has replaced the guts and done other things and still nothing. He called the owner and no return call. DO NOT use this …”
Positive
“Very good visit today. Fair price. Be warned though. They only accepted cash or check. That was a gut punch. I was prepared for a credit card payment or them mailing me an invoice.”
“Best place to go for all your needs. They have a team of brothers. That are the best at what they do. The A team is what they are called. What ever the job new or old. They get the job done. No matter what. But if you dont get the Ateam. The rest of the Giffin Plumbing is just as good. I just haven't been around them as much as the Ateam. So way to go keep up the good work guys.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 15 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2025.
Should you hire Giffin Plumbing?
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need guaranteed sub-hour response for true emergencies
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Giffin Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Evans · Clarks Hill · Hephzibah