Gene Johnson Plumbing
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Based on review analysis
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Trust Score: 0/100 · Based on 4444 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 4444 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Not enough data to identify weaknesses; all 5 reviews are 5-star ratings with no complaints about pricing, scheduling delays, or workmanship issues
What To Watch Out For
Not enough data to identify weaknesses; all 5 reviews are 5-star ratings with no complaints about pricing, scheduling delays, or workmanship issues
Quality & Professionalism
All 5 reviews praise technician professionalism and knowledge; named technicians (Derek, Andrew, Daniel, Mike K) consistently highlighted for going above and beyond
Clear communication and transparent explanations standard across all reviews; customers consistently report technicians explained options and answered questions thoroughly
Communication
Clear communication and transparent explanations standard across all reviews; customers consistently report technicians explained options and answered questions thoroughly
Pricing
Not enough data to identify weaknesses; all 5 reviews are 5-star ratings with no complaints about pricing, scheduling delays, or workmanship issues
Customer reviews
Reviews from Google, Yelp & more
Gene Johnson Heating, Cooling, Plumbing & Electrical provided outstanding service from start to finish. Derek was the best. The technician arrived on time, was professional, knowledgeable, and took the time to explain everything clearly before beginning the work. The quality of the repair and attention to detail were excellent, and the entire process was smooth and stress-free. It’s refreshing to work with a company that values customer service, honest communication, and quality workmanship. Whether you need heating, cooling, plumbing, or electrical services, I highly recommend Gene Johnson. Great experience and excellent service all around.
I have always had excellent experiences with Gene Johnson Plumbing. Today, Andrew came out to fix my tankless water heater. He was very knowledgeable, professional, conscientious, and a pleasure to work with. He went above and beyond to do a thorough job to ensure all aspects of my problem were fixed properly. Andrew explained everything to me clearly and was very willing to answer all of my questions. Scheduling was easy and the ladies on the phone were friendly and helpful. I appreciated that they were able to send someone out expeditiously. This is the third time I've used Gene Johnson Plumbing and I have always been very happy with their service. Highly recommend them!
5 stars – Daniel (PS - Daniel Fadzl - MW) came out to fix a boiler issue at my home today, and he did an outstanding job! The boiler had a problem, but he diagnosed it quickly, repaired it efficiently, and had everything back to safe and normal operation in just 2.5 hours. Daniel was professional, knowledgeable, and thorough—everything was handled carefully to ensure safety. I’m really happy with the service and relieved to have heat working perfectly again. Thank you, Daniel, for taking great care of my home! Highly recommend him and Gene Johnson to anyone needing reliable plumbing/heating help in Seattle.
⭐️⭐️⭐️⭐️⭐️ Five-Star Review for Gene Johnson Plumbing I cannot say enough good things about Mike K. Mike K spent hours here working extremely hard and never once gave up. He was literally sweating and did everything in his power to resolve a very difficult toilet clog. I have honestly never met a more honest, hardworking plumber than Mike K. What stood out most was that he was determined to get the job taken care of today for Mike K — it was about doing the right thing. He thoroughly explained all the options, called his supervisors when he had questions, and approached everything with professionalism, integrity, and care. Mike K truly went above and beyond. Because of Mike K’s incredible service, I will be using Gene Johnson Plumbing for the rest of my life. I will also be referring Gene Johnson to all of my friends, family, and colleagues without hesitation. This level of service is rare. Mike K is not only an outstanding plumber, but a genuinely great person and an absolute asset to whatever team he is working on. He is the kind of professional you call and immediately know you are in good hands. Thank you so much, Mike K, and thank you Gene Johnson Plumbing for employing such an exceptional individual. I cannot recommend you highly enough. ⭐️⭐️⭐️⭐️⭐️
Needed to replace bathtub faucet from leaking. It was looking like I would need to replace the surround on my tub because of old style fixtures and molding on the surround. The guy had the same type fixtures on truck, which normally would take a couple of weeks to get in, as I was also told by another company. Had job done that day. The guys did a fantastic job. They explained everything they were doing and even saved me some money. I would highly recommend.
Business details
Service area
Based in Shoreline. Serves 18 nearby cities within 20 miles:
Gene Johnson Plumbing