Gardner's Plumbing & Drain
Plumber · Kokomo, IN · Open 24 hours per Google listing
You call them directly — we don't sell your info or route the call.
Our verdict
Excellent workmanship and honest pricing, but responsiveness is inconsistent—don't count on quick callbacks during business hours, and one reviewer reported unprofessional behavior.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional pricing fairness: 2 of 5 reviews explicitly praise honest pricing with no upselling, and one calls it 'probably the best price in town'
2 cited reviews
“no upselling, just great work at probably the best price in town”
“They were kind professional, and even took two minutes to clean ice”
High-quality workmanship: 3 of 5 reviews mention jobs completed right the first time, with attention to detail (landscaping protection, ice removal)
2 cited reviews
“no upselling, just great work at probably the best price in town”
“They were kind professional, and even took two minutes to clean ice”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Same-day or rapid response when work is initiated: one reviewer got a call before end of day for a major main-line leak
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Alleged unprofessional conduct: one 1-star review reports the plumber (Mike) was 'incredibly misogynistic' upon arrival, with the reviewer noting this appears to be a pattern
Cited in 1 of the 5 reviews we analyzed.
Poor callback responsiveness: one reviewer waited 5+ hours for a callback on a morning call (8:15am to 1:26pm) and had to call twice more with no response
“never received a call back until 13:26”
Dismissive attitude toward residential customers: after missing callbacks, the company justified delays by referencing their $4M commercial business and then interrogated the customer about competitor pricing and methods
“never received a call back until 13:26”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Mike was incredibly misogynistic as he came in, complaining that he had to check in with us. Incredibly unprofessional and disgusting behavior, and as it seems from reviews this isn't the only situation where this has happened. Absolutely revolting.”
“Called at 8:15 am and never received a call back until 13:26. For a company that advertises they are available 24 hours a day seems a bit slow to respond in my opinion. I have called back twice since then only to get voicemail and no answer or response. No a good way to run a business in my opinion. So the next day I get a call from them and explain my frustration in being able to reach anyone and the guy says …”
Positive
“These gentlemen came by today and did an awesome job. They were kind professional, and even took two minutes to clean some ice off the front walk. Thank you.”
“Gardner’s Plumbing is the real deal. If you need something fixed, this is the place to call. Fast? Absolutely. Honest? Always. Funny? Let me put it this way—you might end up laughing harder than your pipes are leaking. He’s the kind of plumber who shows up, assesses the problem, cracks a joke or two, and before you know it, everything’s fixed—and done right the first time. No nonsense, no upselling, just great work …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 53 reviews so far. Treat this as a first read.
Newest review in our sample: Dec 2025.
Own Gardner's Plumbing & Drain?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.