Gallon Plumbing
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Trust Score: 0/100 · Based on 26 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 26 Reviews Tell Us
Emergency Response
Exceptional emergency responsiveness: technician arrived within the hour for a follow-up repair, and same-day service secured for time-sensitive toilet/sink reinstallation
Emergency and same-day calls
What To Watch Out For
Pricing acknowledged as premium: one reviewer noted 'prices are a little up there' despite overall satisfaction
Quality & Professionalism
Quality assurance focus: technicians test repairs before completion and follow up on warranty issues at no charge
Communication
Exceptional emergency responsiveness: technician arrived within the hour for a follow-up repair, and same-day service secured for time-sensitive toilet/sink reinstallation
Strong office-to-field coordination: confirmation texts with scheduled time and cost sent in advance
Pricing
Transparent pricing upfront with customers reporting final costs lower than initial estimates
Pricing acknowledged as premium: one reviewer noted 'prices are a little up there' despite overall satisfaction
Customer reviews
Reviews from Google, Yelp & more
Lori and Maddie were fantastic! Our original plumber said he couldn't put our toilet and sink back (after new floors put in) the same day because it required 2 people and would take an hour. I called Gallon Plumbing and Lori was super helpful in getting us in the same day and kept me informed throughout until Maddie arrived. Maddie did the job by herself (lifting a big toilet placed in the tub) in just 30 minutes. She was super friendly and was wonderful to my dogs and cats. Great experience!
Maddie was really helpful and down to earth in our home. Like some of these other reviews say, she was upfront with the prices and it even ended up being cheaper than we originally anticipated. Yes, the prices are a little up there, but other than that, I couldn’t be happier with her service. We now actually have a shutoff valve for our house rather than having to ask our neighbors to turn off the water to the whole complex.
My experience with Gallon Plumbing was fantastic start to finish. Katie who answered my call & set up the appointment was absolutely lovely. Maddie the tech was very thorough & personable. The turn around time was amazingly fast. You can tell that Gallon Plumbing is a customer service driven company. They will be my go to plumbing company from now on.
Gallon does a great job making sure the job is done right. Their technicians make sure to test any repairs that they make to ensure a quality job. We had our sump pump and back up replaced in March, but the pump float on the primary pump was not functioning properly. When I called to have it looked at a technician came within the hour and resolved the issue at no charge. She even ran test to make sure that the new float was functioning properly and wouldn’t encounter the same issue again.
I called on Gallon Plumbing to unplug a sink replace a leaking P-trap and install new faucet in shower. Anita in office took my call and was very Helpful even sent a confirmation text with scheduled time and approximate cost. Maddie showed up and made fast work of my project and she did a great job! even gave me some information on another project I'm needing done. I will defiantly be calling Gallon Plumbing again to help on next plumbing job.
Business details
Service area
Based in Ankeny. Serves 9 nearby cities within 20 miles:
Gallon Plumbing