Friends & Family Plumbing and Heating
Plumber · Clifton, NJ · Open 24 hours per Google listing
Our verdict
Same-day emergency response with honest pricing—texts answered at all hours and actually fixes problems instead of upselling replacements.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional same-day and next-day emergency responsiveness: 4 of 5 reviewers specifically praise rapid response times, including text replies at evening/night hours and next-day service on urgent water heater failure
1 cited review
“I called this morning, made appointment same day at 2:30”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Transparent pricing and honest diagnostics: 3 reviewers explicitly mention fair/reasonable prices and transparent communication; notably avoided unnecessary water heater replacement despite 9-year-old unit
Cited in 3 of the 5 reviews we analyzed.
Strong technical competence and attention to detail: reviewers note knowledgeable work, detailed problem assessment, quality checks, and professional touches like shoe coverings
Cited in 3 of the 5 reviews we analyzed.
Repeat customer loyalty: 2 reviewers explicitly state they plan to use the service for all future plumbing needs; 1 has used them for over a year with multiple service calls
1 cited review
“I called this morning, made appointment same day at 2:30”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Great company... Aron just finished the job. I called this morning around 9, to inquire about my leaking faucet, made appointment same day at 2:30 he came, wa discuss about the issue. he did the job on the spot. i am very happy, and we discussed my future projects and those projects will be done by Friends And Family. i found my go to company for pluming needs. support your local contractors. thank you.”
“I can’t say enough good things about them—I’ve officially found my plumber for the future! I needed my main water line valve replaced, and Arjan responded incredibly fast, was super friendly, and charged a very fair price. The whole experience was smooth and stress-free. I’ll be calling them for all my future plumbing needs, and I highly recommend them to anyone looking for reliable, top-notch service!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 54 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Friends & Family Plumbing and Heating?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Friends & Family Plumbing and Heating?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Friends & Family Plumbing and Heatingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: West Orange · Livingston · Bloomingdale · Ridgewood