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Friendly Plumbing

Algonquin, IL
Google verified
Trust Score
78
Moderate
Google
4.5
73 reviews
Pricing
Unknown

Our analysis

Friendly Plumbing shows strong reliability and honest practices, with the owner Michael receiving praise for quick emergency response and fair pricing. However, one concerning review about excessive pricing for a simple toilet clog suggests potential inconsistency in estimates.

emergency repairswater heater issuesdrain cleaning

Watch out for

  • Red flag: One report of excessive pricing ($825 for toilet unclogging)
  • Weakness: Inconsistent pricing on simple repairs
  • Weakness: Limited review sample size

Strengths

  • Emergency availability and response
  • Honest pricing and practices
  • Knowledgeable and professional service
  • Follows through on commitments

Customer reviews

Most helpful review

Even though they were technically closed, they answered my call, gave me instructions for safety until they could arrive the following morning

Customers report this

Total ripoff! I hired them to take a look for a partially clogged toilet... He said we will remove the whole toilet and unclogged... it will cost you $825!!!

Recent Google reviews

K
Karen Smith
2 months ago

Michael is terrific! Quick response. Knowledgeable. Friendly and extremely fair. Professional, respectful, direct. Follows through and truly cares. Love this company. Can't say enough good things!!

P
Paulette C
3 months ago

Friendly Plumbing is a wonderful company. We had a leak in our storage area and were so worried about what was happening. I called Friendly Plumbing and Michael was here the next day. Looked at the issue and told me all I needed was an end cap on a vent pipe and he wouldn't take any payment from me. So nice to work with an honest company.

M
m m
3 months ago

I had an emergency water heater issue on a Sunday and called Friendly Plumbing. Even though they were technically closed, they answered my call, gave me instructions for safety until they could arrive the following morning and provided me with warranty information on the unit within minutes of us talking The next day when Michael arrived he knew within minutes what the issue was, explained why it malfunctioned and had the faulty parts installed. Because of the previous days water leak, the unit wouldn’t stay lit because everything was still wet so we set up a large fan to dry it out and he returned later to finalize the repair. Michael has done other work at my home over the years and it’s always done meticulously, professionally and of course Friendly! He’s a plumbing genius! Fortunately for me he installed a floor drain years ago in the utility closet and that saved my adjoining room’s flooring during this incident From start to finish this company was amazing- made a tough situation much easier to navigate. Highly recommend them for sll your plumbing needs

Business details

Phone
(847) 532-9157
Address
1128 Algonquin Rd, Lake in the Hills, IL 60156, USA
Hours
Varies — check website
Trust level
High trust
Last updated April 1, 2026· Data from Google Reviews + AI analysis
78

Friendly Plumbing

4.5
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