Freiner Company, Inc.
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 92 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 92 Reviews Tell Us
Emergency Response
Same-day or next-day emergency response: 2 of 5 reviewers explicitly mention rapid arrival (one called AM, arrived mid-afternoon; one called late Sunday afternoon, received prompt help)
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Communication
Transparent communication during crisis situations: 3 of 5 reviewers highlight staff explaining diagnoses and reasoning, especially valuable when customers lack technical knowledge
Pricing
Fair pricing and cost-conscious approach: explicitly mentioned as 'cost conscious' and 'beyond fair' estimate by 2 reviewers
Customer reviews
Reviews from Google, Yelp & more
Always appreciate Dave immensely over the years. Super friendly, and recommending best ways to proceed with any problem. Cost conscious too.
Carl from Freiner Company and his colleague Roger were incredibly kind, professional and efficient. We are very grateful for their help and will certainly work with them again!
So grateful! We were in crisis mode on a late afternoon Sunday with a faulty valve which caused rapid leaking from the 2nd floor through multiple light fixtures on the ceiling on our 1st floor. Carl received the call and was helpful, professional and kind. He was knowledgeable and thoughtful in his diagnosis of the issue. I appreciated the fact that he would explain his thoughts and rationale to me even though it was probably clear I didn’t really know much at all about what we were dealing with! Thank you Carl and Clark & team.
From beginning to the end, working with Freiner Company, Inc. was a pleasure. I initially spoke to Celia on the phone. She was professional, helpful, informative, beyond pleasant to work with. I met with Steve for an in person review of the bathroom plumbing task. I promptly received an estimate for the work, which was beyond fair. The appointment was scheduled soon after. The two plumbers arrived for the early morning appointment on time and finished the project on schedule. I called to say thank you, but I think that their professional service deserved a great review.
Excellent service! I have used them a few times now , latest - water heater went , called in the AM , they were there and replaced it by mid afternoon, professional and courteous plumbing staff -highly recommend!!
Business details
Service area
Based in Lexington. Serves 29 nearby cities within 20 miles:
Freiner Company, Inc.