Freedom Plumbing Heating and Sewer Service LLC
Plumber · West New York, NJ · Open 24 hours per Google listing
Our verdict
4.9-star rating across 277 reviews; 4 of 5 sampled are 5-star; fixed a sewer issue that Roto-Rooter couldn't solve in two visits and at a significantly lower cost; pricing 20%+ below competitor quotes cited in 3 reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Diagnosed and fixed sewer issue two prior Roto-Rooter visits failed to resolve, at lower cost than competitor's initial clean-out charge — cited in 1 of 5 sampled reviews
1 cited review
“I had Rotor Rooter out twice without fixing my sewer issue, but they told me I needed a new house trap at a cost of just under $10,000. Jacob and his team from Freedom Plumbing came out and fixed the issue by thoroughly cleaning the house trap at a cost significantly lower than Rotor Rooter's initial clean out cost.”
Priced more than 20% below competitor quote; addressed secondary issue at no extra charge on one job across 3 repeat uses — cited in 1 of 5 sampled reviews
1 cited review
“I went to Freedom Plumbing after getting a quote for a repair job from another plumber, and Freedom did the job for more than 20 % less. On one job they addressed another issue at no extra cost.”
Emailed cost estimate upfront and itemized completion summary post-job; site left swept and mopped — cited in 1 of 5 sampled reviews
1 cited review
“I received an email with a cost estimate and, after the work was completed, an email with a description of what was done and how much it cost. I recommend this company because of their highly professional approach.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
$550 charged to reset a toilet the customer had already removed and prepped; 1 of 5 sampled reviews rated 4-star citing cost as 'a bit too high given we had done part of the work already'
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Freedom plumbing arrived on time (early even) and reset a toilet. We had already diagnosed where the leak was coming from and had removed the toilet ourselves so all they needed to do was reset it properly The job was done to our satisfaction but the charge was still very high. It was around $550 just to reset the toilet. I think that is a bit too high given we had done part of the work already.”
“I have relied on Freedom Plumbing for three jobs and in all instances they have been great! I went to Freedom Plumbing after getting a quote for a repair job from another plumber, and Freedom did the job for more than 20 % less. It was a relief, and I have had them work on two other jobs since and both have been great. They went above and beyond, and on one job they addressed another issue at no extra cost. …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 277 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Freedom Plumbing Heating and Sewer Service LLC?
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Freedom Plumbing Heating and Sewer Service LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Freedom Plumbing Heating and Sewer Service LLCisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Colonia · West Orange · Livingston · Morristown