Freedom Home Repair
Plumber · Burlington, IA
Our verdict
Arrives within 10 minutes for emergencies and charges fairly, with perfect 5/5 ratings across all reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: 3 of 5 reviewers specifically mention same-day or near-immediate arrival (10 minutes, same day, right away)
2 cited reviews
“At the house within 10 minutes and repaired very quickly.”
“Called few hours after to check in and see how everything going.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Transparent pricing and fair quotes: 2 reviewers explicitly praise reasonable pricing and clear explanations with no upselling tactics
2 cited reviews
“Explained everything clearly and price was very reasonable.”
“Worked quickly, efficiently, effectively without giving run around.”
Post-service follow-up: 1 reviewer notes proactive check-in call hours after job completion to verify satisfaction
1 cited review
“Called few hours after to check in and see how everything going.”
Efficient work execution: 2 reviewers highlight quick, effective repairs without unnecessary delays or complications
2 cited reviews
“At the house within 10 minutes and repaired very quickly.”
“Worked quickly, efficiently, effectively without giving run around.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“My husband had a problem with his water lines at home and called Freedom Home Repair and he was at the house within 10 minutes and had it repaired very quickly. They were reasonably priced, did a very nice job and we were very happy with his work. Will definitely call him again.”
“I am very thankful Freedom Home Repair was able to come assist me with my water heater. It was leaking and flooding my basement and they came over right away and brought me a new water heater and cleaned up the mess in the basement. They are so kind and really care about getting the job done right. They even called a few hours after they left to check in and see how everything is going which means a lot that they …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 193 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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