Frazier Plumbing,INC
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Confirmed by reviews
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Fair Pricing ✓
3 concerns
Two separate reviews (40% of sample) describe identical catastrophic water heater installation failures: drilled screws directly into tank, failed to shut off water supply, caused property flooding, and refused refund—one case resulted in court action, Alleged dishonesty: reviewers claim Frazier posted false information on Facebook and Google Maps claiming perfect installation after causing documented property damage, Potential unlicensed work: one reviewer questioned whether assistant on water heater job appeared unlicensed
Trust Score: 0/100 · Based on 32 reviews
Our Verdict
#12 of 13 in Bristol, TN
- Emergency and burst pipe repair
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need predictable, consistent service across every visit
Caution if: You want detailed upfront explanations
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 32 Reviews Tell Us
Emergency Response
Emergency and burst pipe repair
What To Watch Out For
Communication issues; one reviewer notes difficulty obtaining response and transparency during dispute resolution, requiring court involvement
Two separate reviews (40% of sample) describe identical catastrophic water heater installation failures: drilled screws directly into tank, failed to shut off water supply, caused property flooding, and refused refund—one case resulted in court action
Alleged dishonesty: reviewers claim Frazier posted false information on Facebook and Google Maps claiming perfect installation after causing documented property damage
Potential unlicensed work: one reviewer questioned whether assistant on water heater job appeared unlicensed
Quality & Professionalism
Efficient execution on routine work; one reviewer reported 20-minute toilet leak repair with professional cleanup and affordable pricing
Communication
Consistently available for emergency calls; multiple reviewers praise after-hours responsiveness and reliability during urgent situations
Communication issues; one reviewer notes difficulty obtaining response and transparency during dispute resolution, requiring court involvement
Pricing
Pricing significantly undercuts competitors; one reviewer received quotes of $2,500–$3,500 from other plumbers but paid less than $1,700 to Frazier
Efficient execution on routine work; one reviewer reported 20-minute toilet leak repair with professional cleanup and affordable pricing
Customer reviews
Reviews from Google, Yelp & more
I got 3 quotes and Frazier was the only reasonable one. Hometown wanted to charge me $3500 for the water heater. Tommie's plumbing wanted $2500. Fraizer charged me less than $1700. He did such a good job. I had him fix my leaky toilet, fix a drain, a faucet, and put in our new toilet and bidet. He is a good Christian man with reasonable prices without an overinflated marketing budget. I am going to get a reverse osmosis filter in soon and Andrew Fraizer will be the one who gets my business. I highly recommend him. A good honest Christian man is rare nowadays. I don't have to worry about him ripping me and my family off. 10 stars.
I have used Andrew for several issues and he has always been available for emergency work and responsible in making sure things were done right. I referred him to my mother in law and she was very happy with his help which scored me some points with her, thanks Andrew!
I used Frazier Plumbing to fix a leak on my toilet & wow! I assumed my project would at least require an hour of time, maybe a little more, but nope! The team from Frazier's were in & out in literally 20 minutes! The work was perfect & they were also very tidy leaving my bathroom as it were when they arrived! They were very professional & were super efficient, as well as very affordable. I would definitely use them again for any future plumbing issues! And of course, I would recommend them to friends & family!
If negative stars were possible, this man would deserve all of them. Hiring him was one of the biggest mistakes I’ve ever made. I paid him $11,000 for a water heater installation, and what he delivered wasn’t just bad — it was dangerous and completely incompetent. He drilled screws directly into the water heater, didn’t even shut off the water, and ended up flooding my entire property. The damage was unbelievable. When I asked for my money back, he tried to play it off saying he’d “pay in installments” — which, of course, he never did. I had to take him to court just to even get him to respond. And the worst part? He’s now posting on Facebook and Google Maps pretending he did a perfect installation, lying to everyone to look professional. In my personal opinion, someone who works like this shouldn’t even have a license, and the person he brought with him didn’t seem licensed at all. This is not a contractor — this is someone who will take your money, ruin your property, and then lie about it. Do NOT hire him under any circumstances.
If I could give negative stars, I would. This man is flat-out dangerous and has no business doing any kind of installation work. I paid him $11,000 to install a water heater, and what he did was beyond unacceptable — it was straight negligence. He drilled screws directly into the water heater, didn’t even bother to shut off the water, and ended up flooding my entire property. The amount of damage he caused was unbelievable. When I confronted him and asked for a refund, he tried to play games saying he’d “pay in installments.” He never paid a single dollar back. I had to take him to court because he refused to take responsibility for the disaster he created. This isn’t just bad service — it’s reckless, unprofessional, and totally dishonest. Do NOT hire him under any circumstances. He will take your money, ruin your property, and leave you with the mess.
Business details
Service area
Based in Bristol. Serves 4 nearby cities within 20 miles:
Frazier Plumbing,INC