Fox Plumbing
Unknown
No response data yet
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 214 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 214 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Potential durability concern: 1 reviewer reports a faucet installed by Fox required $110 repair within 2 years, though management resolved the complaint
Quality & Professionalism
Thorough diagnostics: 1 reviewer notes technician identified and fixed a basement leak proactively before it worsened
Communication
Exceptional responsiveness to emergencies: 2 of 5 reviewers specifically praise rapid scheduling and arrival during full schedules or within 1 hour of calling
Clear communication and transparency: 3 of 5 reviewers highlight proactive explanations, multiple options with quotes, and step-by-step updates during repairs
Pricing
Honest pricing and willingness to negotiate: 2 reviews mention costs being fair or significantly lower than expected, with president Jeff personally resolving pricing concerns
Customer reviews
Reviews from Google, Yelp & more
The work of the Fox Plumbing technician was fine. I am frustrated with the fact that a faucet that Fox Plumbing installed about 2 years ago already required $110 worth of repair. I just finished a phone call with Jeff, the president of Fox Plumbing, who took time out of his day to seek a mutually satisfactory resolution of this problem. I am very satisfied with what we agreed to, and will definitely be using them for plumbing needs in the future!
Great experience from start to finish. Calling in and getting an appointment scheduled, for a leak I was unable to fix myself, was easy and quick. Tristian was our service tech and he was very professional and friendly. He provided us with several options, a quote for each, and his personal recommendation. Did the job extremely well and answered all our questions easily. The price was more than fair. Will absolutely use Fox again if we need anything plumbing related in the future.
The staff at Fox Plumbing are simply exceptional. The communication on the first call won my confidence. It was clear that we would get taken care of quickly and efficiently. Tristan arrived at our home, assessed our needs, and executed the services quickly and professionally. We had a powder room sink, toilet, and kitchen faucet installed. Then Tristan found a leak in our basement and thankfully was able to repair that before it became an issue. As a new homeowner we could not be more pleased.
Tristan and the team at fox plumbing has never failed us at our restaurants. We called this morning for an emergency repair they explained they could come out in 5 hours by 1pm and would try to come earlier. Within an hour of the call we received the text that the tech was on the way and they arrived before we opened and had us up and running before lunch . They communicate very well with us each step of repair process and honestly . Highly recommend !
I thought I was in for a world of hurt after noticing a significant water leak in the basement ceiling. Thankfully I was referred to Fox Plumbing. They expeditiously responded after making room for me on their full schedule and resolved the issue in mere minutes for a lot less then I had expected to pay. I'm satisfied to the point that I made plans to have the company do more work in the near future.
Business details
Service area
Based in Lancaster. Serves 2 nearby cities within 20 miles:
Fox Plumbing