Flotek Plumbing
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Trust Score: 92/100 · Based on 258 reviews
⚠ Analysis based on 5 of 258 total reviews
Our Verdict
#5 of 6 in St. Charles, IL
No standout specialties
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You want detailed upfront explanations
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 0 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 258 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Not enough data to identify weaknesses
All 5 sampled reviews are 5-star — not representative of 258 total reviews
Limited data
Customer reviews
Recent Google reviews
This review is long overdue. We have used Flotek for a couple years now and in a couple houses. They are always very responsive. Of course things always seem to happen over the weekend. No problem with Flotek. They always respond and will even let you know if it is urgent or can wait. They have replaced an ejector pump, removed an old battery back up and replaced our toilet fill valve and flapper. They seem reasonably priced but I am a believer in sometimes you get what you pay for! Professional and friendly service every time! Thanks Henry and Gabriel!
A backup in the sewage pipes at my place of business left my customers without a bathroom. I called Flotek at 9:00 a.m., the problem was cleared up by noon the same day! They were happy to speak with my septic guy to gather all info beforehand and find the best solution to my problem. Prices were given ahead of time. Very nice guys, will use again- but hopefully not too soon ;)
I just had a water softener replaced, and about a year ago I had a water heater replaced in the winter around the holidays. High quality work, easy to get scheduled, great products, and reasonable prices. Flotek has become my go-to company for plumbing work.
We hired Flotek Plumbing to replace a hot water heater, install a garbage disposal, run a new water line for our refrigerator, and install a new primary sump pump along with a battery backup. Flotek was very professional and responsive from the initial meeting for the estimate through the completion of the project. They were prompt and came prepared. They completed all the work in one day. Once the installations were complete, Gabriel spent some time going over everything with me. I have to say, the quality of their sump pumps is fantastic, they are very quiet. All in all I highly recommend Flotek for any plumbing needs you may have.
Our toilet would not drain properly. Upon arrival, Gabriel quickly confirmed the main line was clogged. Wrote up a proposal and explained in detail what was wrong and what needed to be done. No BS. No extraneous explanation. Yes, an expensive repair but the pricing was fair and the tech was HIGHLY professional and thorough. Plus, per our request, Flotek arrived within less than an hour after we called.
Business details
Service area
Based in St. Charles. Serves 33 nearby cities within 20 miles:
Flotek Plumbing