FIX IT! Services
Plumber · Temple, TX · Open 24 hours per Google listing
Our verdict
Excellent workmanship and fast diagnosis when you get the right technician, but communication breakdowns and no-shows are serious concerns for a 2am emergency.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #8 of 15 plumbers we've reviewed in Temple, TX · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviews praise technician professionalism, speed, and diagnostic accuracy
1 cited review
“Went above and beyond covering carpet, prevented spillage”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Multiple reviewers note technicians arrived on time or early with all necessary tools and supplies
Cited in 2 of the 5 reviews we analyzed.
Attention to detail: technicians proactively protect customer property during work
1 cited review
“Went above and beyond covering carpet, prevented spillage”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Responsiveness score of 78 reflects one detailed account of customer having to chase office for scheduling instead of receiving promised callback
Cited in 1 of the 5 reviews we analyzed.
Red flag
Critical pricing_fairness score of 0 suggests serious billing or estimate issues not evident in these 5 reviews—investigate before calling
Office communication failures: customer had to call twice to schedule follow-up appointment after technician indicated office would call
Cited in 1 of the 5 reviews we analyzed.
No-show during promised 8-10am time slot; technician arrived 30-90 minutes late with excuse about lost keys
Cited in 1 of the 5 reviews we analyzed.
Technician complained about drive distance on multiple visits rather than maintaining professional demeanor
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I was having a thermometer/heater issue I filed a claim with my warranty company, and they sent it to FIX IT! They were supposed to reach out to schedule an appointment I had to reach out to them. When the time/day came the driver didn't show up during the time slot I was given which was 8-10am. I called the office at 9:30 am and the office manager informed me that the driver wasn't able to find their keys but will …”
Positive
“Jacob Byrd was the technician. He let me know when he would arrive. He was very polite and professional. He explained things to me in a way that I understood. We discussed the options that I had and gave the pros and cons of each option. He installed the new garbage disposal, checked to make sure everything was working properly and cleaned up . A very personable young man. I would recommend him to family and …”
“Highly recommend Jimmy with Fix It Services! He showed up on time, was polite and professional. Jimmy quickly diagnosed our plumbing issue and had it fixed before I had time to finish my coffee. Great service!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 532 reviews so far. Treat this as a first read.
Newest review in our sample: Dec 2025.
Should you hire FIX IT! Services?
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own FIX IT! Services?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Temple · Holland · Bruceville