All plumbers
FG

Five Guys Plumbing Schaumburg

Schaumburg, IL
4.9(39 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

Not Verified

No emergency data in reviews

PRICING

Mid-Range

Fair Pricing ✓

RED FLAGS

1 concern

Single 1 star review specifically alleges an emergency call was rescheduled hours late and dismissed as 'not an emergency' while drywall fell off in chunks — for a 45 review business this is a 1 of 1 detailed complaint about emergency handling.

Trust Score: 0/100 · Based on 39 reviews

Solid pickSolid pick
4.9Google·5.0Yelp

Our Verdict

Hire with Conditions

#11 of 15 in Schaumburg, IL

Hire if: You need high-quality work that holds up over time

Hire if: You need a plumber who actually shows up when scheduled

Caution if: You need detailed walkthroughs and written estimates before work starts

Caution if: You need guaranteed sub-hour response for true emergencies

How they score across what matters

Based on 45 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 39 Reviews Tell Us

Emergency Response

Workmanship and on-time arrivals cited across kitchen sink installs and burst-pipe repairs (workmanship = 11, fast_response = 10 of 45).

One detailed 1-star review describes a broken emergency-window promise and water damage growing while waiting — the only negative review but extremely specific.

What To Watch Out For

One detailed 1-star review describes a broken emergency-window promise and water damage growing while waiting — the only negative review but extremely specific.

Single 1 star review specifically alleges an emergency call was rescheduled hours late and dismissed as 'not an emergency' while drywall fell off in chunks — for a 45 review business this is a 1 of 1 detailed complaint about emergency handling.

Quality & Professionalism

One detailed 1-star review describes a broken emergency-window promise and water damage growing while waiting — the only negative review but extremely specific.

Respect for Your Home

One detailed 1-star review describes a broken emergency-window promise and water damage growing while waiting — the only negative review but extremely specific.

Pricing

Transparent/up-front pricing called out specifically with mention of no hidden fees (fair_pricing = 4 of 45).

Fast ResponderFair Pricing

Customer reviews

Reviews from Google, Yelp & more

K
Kennedy Brandon

I recently hired Five Guys Plumbing Schaumburg to install a new kitchen sink. The technician was punctual and very skilled. He completed the installation efficiently and tested everything thoroughly. The sink works perfectly and looks great. I’m extremely satisfied with their service.

B
Brooks Devan

Professional, friendly, and efficient! The plumbers from Five Guys Plumbing Schaumburg were very knowledgeable and made sure everything was working perfectly before leaving. I will definitely call them again for any future plumbing needs.

L
Lindsey Ward

I can’t recommend Five Guys Plumbing enough! From the first call to the job completion, everything was seamless. They were punctual, honest, and very skilled. My plumbing issue was resolved perfectly, and I’m very impressed by their service.

M
Michael VargasGoogle

Horrible customer service. I had a plumbing emergency and was told by "Lucas" that a plumber would be out early the following morning during an agreed upon time. The next day I called to confirm and was told by Lucas that a plumber wouldn't be arriving until hours later despite what he told me the day before. I expressed my displeasure explaining how the water damage was making drywall fall off in chunks. Lucas told me that's "not an emergency" and "it's no problem". He had no answer for why he promised one thing but couldn't deliver on it. Then instead of trying to turn this into a customer service success story he rudely hung up on me. You're a real hero, Lucas. Zero stars.

ปริยวิศว์ สุขธยารักษ์Google

I had a great experience with Five Guys Plumbing Schaumburg and highly recommend their services. Their team was professional, friendly, and quick to respond. Scheduling an appointment was easy, and they arrived on time, fully prepared for the job. The plumber was knowledgeable and took the time to assess my issue before explaining the best solution. Their pricing was fair and transparent, with no hidden fees. They quickly repaired my leaking pipe and also fixed a clogged drain in my bathroom. The quality of their work was excellent, and they ensured everything was working perfectly before leaving. I was impressed by their attention to detail and how clean they left my space. Finding a reliable plumber can be difficult, but Five Guys Plumbing Schaumburg exceeded my expectations. If you need plumbing repairs, installations, or maintenance, this is the company to call. Their dedication to quality and customer satisfaction is outstanding. I will definitely be using their services again in the future.

J
Jaelynn Macie

Five Guys Plumbing Schaumburg provided excellent and reliable service. The plumber arrived right on time, quickly identified the problem, and fixed it efficiently with great attention to detail. They were professional, courteous, and upfront about pricing, which I really appreciated. The work area was left clean, and everything is running perfectly now. I would definitely recommend Five Guys Plumbing Schaumburg to anyone needing trustworthy plumbing services.

L
L EllisGoogle

Spoke with Lucas needing service - asked me for contact info which I provided - said he would stop by - didn’t - text for follow up - never heard back. Must not need the business 😑 Follow -up: Finally heard back from Lucas and with fair pricing we decided to let him do the work. He and his partner did a good job- on time and professional.

C
Chloe Ellis

Five Guys Plumbing Schaumburg provides professional and reliable plumbing services. The team is skilled, efficient, and capable of handling both minor repairs and major projects. Customers appreciate their punctuality, attention to detail, and thorough workmanship. Highly recommended for anyone in need of dependable plumbing solutions.

S
SHIRLEY NICOL LEON VASQUEZGoogle

I’m very happy with the work done by Five Guys Plumbing Schaumburg. From scheduling the appointment to finishing the repair, everything was easy and stress-free. The plumber was professional, courteous, and very skilled at his job. They made sure everything was working perfectly before leaving. Truly reliable and trustworthy service!

5
501-เนตรนภา-03Google

A leaking pipe in the kitchen caused water damage under the sink. The service included locating the leak, replacing the damaged pipe, and testing the system for proper water flow. All work was completed efficiently, leaving the plumbing fully functional and preventing any further water issues.

H
Hector GaddyGoogle

This plumber was fantastic. They were at the top of their game and their prices were quite fair. I had to summon them a few times, but each time they came right away and handled the situation for me. These guys were great and we will be using them again. Highly recommend.

R
Roberto LoganGoogle

Outstanding service! The plumber arrived on time, located the issue right away, and fixed it much faster than I expected. Very professional, clean work, and fair pricing. It’s refreshing to deal with someone who knows what they’re doing and treats customers with respect.

F
Fitzgerald LeviGoogle

A truly dependable and trustworthy company. Their work ethic and professionalism are remarkable. It’s refreshing to see a team so dedicated to providing great results. I’ll definitely continue doing business with them and won’t hesitate to recommend them to others.

B
Billy HamiltonGoogle

He discovered a leak in the bathroom's drainpipe, and the cost to replace them was not excessive. They performed a fantastic job replacing the pipes when they returned. charged us a fair fee and made sure that our pipes were flawless when they departed.

M
Maria MoeGoogle

He detected a leak in the drainpipe to the bathroom and the cost for replacing them was not bad at all. When they came back to replace the pipes they did a great job. Made sure our pipes were perfect before they left, and charged a great price.

Business details

Phone
(847) 474-9515
Address
1926 Prairie Square #221, Schaumburg, IL 60173, USA
Hours
Varies — check website

Service area

Based in Schaumburg. Serves 46 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Five Guys Plumbing Schaumburg

4.9$$
Call