Fitch Services
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 372 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 372 Reviews Tell Us
Emergency Response
4 of 5 reviewers specifically mention quick diagnosis and efficient work completion
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses—all 5 reviews are 5-star ratings
Quality & Professionalism
Multiple reviewers highlight professionalism and courtesy of technicians by name (Chad, Brian, Eric, Nola)
Communication
One 12-year customer reports owner-level responsiveness during difficult diagnostics
Pricing
All 5 reviewers praise fair, transparent pricing with no surprise overages
Customer reviews
Reviews from Google, Yelp & more
I had a wonderful experience working with Nola and Chad. Chad came to look at the work I needed and they provided a very fair estimate. They were also able to schedule the work within a month of our initial meeting. When they performed the work they were timely, efficient, and kept my house clean - like no one had been there. What great service!
Requested a diagnosis for insufficient hot water from a 14 year old water heater. Fitch had installed it for the prior owners, so I called the number on the sticker. They answered and in a moment had called up all the details and scheduled a service call to check it out. On the scheduled day they came ( earlier than planned with our approval). Diagnosed a wonky thermostat in 5 minutes. Replaced in 30 min. Chad was great, well spoken young man who represented Fitch very well . Clean workspace after his efficient and economical service. Kudos also to Nola at the desk in HQ for good communication. Recommend them.
My experience with Fitch was seamless, from the office staff communication to my technician Brian’s thoroughness and professionalism. He uncovered an issue, ensured my system was under warranty, and explained next steps. Prices are fair, and I feel confident the job will be done well. I recommend!
We have used FITCH for heating/ac/plumbing service for 12 years. They have always provided responsive outstanding service. In the past two days we had a heating problem that was not easy to diagnose and resolve. Their owner and team went above and beyond expectations. They came up with a solution. Thank you again FITCH services. The Sandifords, Glenmore, Keswick
The two service guys, Chad and Eric, were professional, very pleasant and courteous. They came in a timely manner and fixed my problem and made suggestions. They definitely knew their jobs. I've used this company before and will continue to do so. Kudos to them(5stars).
Business details
Service area
Based in Charlottesville. Serves 1 nearby cities within 20 miles:
Fitch Services