First Response Plumbing
Our analysis
First Response Plumbing shows strong emergency response capabilities with multiple customers praising their speed and availability, including midnight service calls. While they have one concerning review about communication and pricing issues, the majority of feedback indicates reliable, professional service at fair prices.
Watch out for
- •Weakness: Inconsistent communication
- •Weakness: Pricing transparency issues reported
- •Weakness: Limited review sample size
Strengths
- Excellent emergency response times
- Available for after-hours emergencies
- Fair pricing
- Professional installation work
Customer reviews
“I called when our hot water heater sprung a leak around 11:30pm on a Saturday. Joey was at our door by midnight for a diagnosis, back with a replacement unit bright and early on Sunday morning, and completed the installation before noon.”
“Poor communication, unclear pricing, and the issue wasn't properly fixed. The whole experience felt unprofessional and frustrating.”
Recent Google reviews
If I could leave one star I would. We were serviced by Joey. Very disappointed with this company. Poor communication, unclear pricing, and the issue wasn’t properly fixed. The whole experience felt unprofessional and frustrating. I wouldn’t use them again.
FRP has done a lot for my business & in my home. Very professional and great work. I had my bathrooms redone, new floors and a lot of plumbing work & electrical work. I highly recommend as they have qualified workers for everything.
Joey and his team did a great job swapping out our 50 gallon electric hot water heater with a 75 gallon gas power vent hot water heater. His team knew what they were doing and did a great job. Everyone we worked with from First Response was very kind and happy to help. Joey even worked with my teenage son to help troubleshoot a different issue we were having. Thanks Joey and Team!
Business details
First Response Plumbing