First Class Plumbing & AC
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Confirmed by reviews
Mid-Range
Fair Pricing ✓
1 concern
Speed over perfection pattern: single review with specific technical failures across plumbing and HVAC systems (unleveled hot exit pipe, unsecured drain end, misrouted power, pressure control omission) suggests corner cutting on complex installs
Trust Score: 0/100 · Based on 850 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 850 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Quality control lapses on multi-day jobs: one detailed 4-star review documents multiple finishing issues including improperly leveled pipe work, unsecured drain lines, misplaced power cords, and incorrect fixture configuration—reviewer notes 'too much focus on delivery'
Speed over perfection pattern: single review with specific technical failures across plumbing and HVAC systems (unleveled hot exit pipe, unsecured drain end, misrouted power, pressure control omission) suggests corner cutting on complex installs
Quality & Professionalism
Quality control lapses on multi-day jobs: one detailed 4-star review documents multiple finishing issues including improperly leveled pipe work, unsecured drain lines, misplaced power cords, and incorrect fixture configuration—reviewer notes 'too much focus on delivery'
Communication
Exceptional responsiveness on emergency calls—multiple reviewers cite same-day arrival and rapid completion even for major jobs
Communicates clearly during service—technicians explain work and diagnose issues transparently
Pricing
Pricing positioned as reasonable relative to turnaround speed
Customer reviews
Reviews from Google, Yelp & more
The best experience from First Class. Alfred, Aaron and William were the nicest guys. They did a large amount of work to our home after a pipe collapse. The entire place needed new plumbing and they made it a mission to get it done in just a couple of days. They worked around the clock and completed the job wonderfully. We highly recommend this company!
Huge shoutout to First Class, especially Chip and Randy. Showed up same day, found the problem, and got the job done quick. Highly recommended if you need quality work done in a timely manner!! Also quick note to management; Let's get Chip a paid vacay and a big boy truck 😂👊
These guys are definitely first class. Second job we’ve called on them to do for us. This time a new Heating/A/C System. Not only was their response time great, the installation was nothing less than miraculous (one day). Special thanks to Luke, Vladimir & Victor, you guys rock! 10 out of 5 stars
Reasonable cost and fast work. Day 1 - open drywall, repipe, install TWH and Halo Filter, leak test and 2 repairs. Day 2 - drywall replace and repair, no paint. Disappointed with: - TWH hot exit pipe, off horizontal level by 1/2”, causing concern for appearance, form, fit, durability and function, especially by not being square with vertical up and down fittings - TWH hot drain pipe not having bottom exit end secured with risk of accidental bending - HVAC concentrate Ptrap (self corrected) blocking air handler filter from being pulled open for cleaning - Shower single valve for heat control, yet no volume control for uncomfortably high pressure - Disposal not functioning due to power cord put in wrong receptacle, disposal actuator power cord not plugged in, and random placement preventing spray cleaner flex tube from being fully extended Good craftsmen, too much focus on delivery.
I had an excellent experience with First Class plumbing! Luke was professional, knowledgeable, and very efficient. He quickly identified the issue with my AC, explained everything clearly, and had it running perfectly in no time. I really appreciate his honesty, attention to detail, and friendly attitude. It’s clear he takes pride in his work. Thank you, Luke, and the First Class team for such outstanding service—I’ll definitely be recommending you to family and friends!
Business details
Service area
Based in San Jacinto. Serves 15 nearby cities within 20 miles:
First Class Plumbing & AC