Firkus Plumbing Heating & Repairs, Inc
Plumber · Bend, OR · Open 24 hours per Google listing
Our verdict
Fast responder with strong pricing and communication, but one catastrophic diagnostic failure resulted in $30k in damage—proceed with caution on complex leaks.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 14 plumbers we've reviewed in Bend, OR · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional pricing value: 2 of 5 reviews specifically praised fair or surprisingly low costs for the work performed
2 cited reviews
“Surprised bill wasn't higher. Firkus Plumbing is great value.”
“Casey and Gage worked in confined space to hook everything underneath”
Quick emergency response: Contacted via after-hours line and sent crew promptly; one review notes technician 'promptly came' to diagnose service line leak
1 cited review
“Jonathan promptly came and determined leak was in service line”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Personable, courteous crew: 3 of 5 reviewers specifically complimented crew demeanor, communication, and patience
2 cited reviews
“Surprised bill wasn't higher. Firkus Plumbing is great value.”
“Great communication. Very personable crew.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Capable of complex installations: Successfully executed septic-to-sewer conversions and water line repairs in confined spaces
2 cited reviews
“Casey and Gage worked in confined space to hook everything underneath”
“Jonathan promptly came and determined leak was in service line”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 reviews (20%) involved a catastrophic misdiagnosis of a water leak that went unresolved, causing $30k in restoration damage and requiring a second plumber
Cited in 1 of the 5 reviews we analyzed.
Diagnostic failure on interior water damage: Misidentified source of active leak (blamed toilet fill vs. expansion tank failure), leading to continued water damage and customer calling second plumber who resolved issue in 5 minutes
Cited in 1 of the 5 reviews we analyzed.
Did not catch customer's logical objections: Technician dismissed homeowner's valid skepticism about toilet theory without investigating further before declaring job complete
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“We had a water leak between our upstairs master bathroom and our living room. Water was flowing out of our living room ceiling. We were connected to Firkus via an after hours emergency plumbing line. Pros- the two workers they sent were kind and courteous. Cons- everything else. I walked them through all the areas we discovered. They zoned in on a toilet that was not related to the leak. I questioned this as their …”
Positive
“When you have an irrigation leak that has flooded your crawl space, you're not exactly thriving. Firkus Plumbing was recommended by another Plumbing company who was too busy. I called. They scheduled me for the next day. They found the broken pipe. Fixed it. Explained that whomever landscaped the home was at fault. They were kind and patient, explaining everything in detail. They did the whole job in an hour. I just …”
“Firkus Plumbing for my septic to sewer change and decommission of my septic tank was an outstanding business to hire. They worked as fast as they possibly could to do a job like mine. Casey and Gage the 2 young men who were under my house were real troopers, who worked in that very confined space to hook every thing underneath the house which was complicated buy a bathroom addition. Jason Firkus Gave me a "Cheat" …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 89 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Firkus Plumbing Heating & Repairs, Inc?
Best for
- Budget-conscious homeowners
- Whole-house repiping
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need fast same-day or after-hours response
Think twice if
- You need predictable, consistent service across every visit
- You need warranty-grade work on a complex or high-stakes install
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own Firkus Plumbing Heating & Repairs, Inc?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Bend