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Family Roots Plumbing Sewer & Drains

King Of Prussia, PA
5(100 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium

Based on review analysis

RED FLAGS

1 concern

Complete absence of pricing discussion across all 5 reviews is unusual and prevents cost comparison before 2am emergency calls

Trust Score: 0/100 · Based on 100 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 100 Reviews Tell Us

Emergency Response

Fast, responsive service with multiple mentions of quick arrival and emergency availability

Emergency and same-day calls

What To Watch Out For

Pricing fairness dimension scored 0/100 with no review evidence of actual costs, estimates, or billing transparency mentioned

Complete absence of pricing discussion across all 5 reviews is unusual and prevents cost comparison before 2am emergency calls

Quality & Professionalism

Technicians are knowledgeable and competent across diverse jobs (water heaters, sewer work, bathroom remodels)

Communication

Fast, responsive service with multiple mentions of quick arrival and emergency availability

Exceptional phone communication and customer service; staff takes time to explain work clearly

Pricing

Pricing fairness dimension scored 0/100 with no review evidence of actual costs, estimates, or billing transparency mentioned

Fast ResponderGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

Y
Yu Zhang

I first used Ryan Plumbing many years ago to install my gas water heater. When my old unit recently failed, I contacted them again for a replacement and had a new 50-gallon Bradford White water heater installed. When I called, I learned that the company has expanded and is now operating as Family Roots Plumbing. While I was a little disappointed that Ryan himself was no longer available to do the installation, I was very pleased with the service I received. Nick, the technician who handled the job, was professional, knowledgeable, and highly competent. He completed the installation efficiently and did an excellent work. It is great to see the company growing and succeeding. I hope is the new company stays true to its roots and continues to be a trusted local business. Based on my experience, I will recommend them to all my friends who may need plumbing services.

J
Jaden Gittelmacher

Outstanding Service! I had a fantastic experience with Family Roots Plumbing. The staff is incredibly friendly, polite, and respectful from the moment they arrive. Not only are they welcoming, but they are also highly skilled professionals. They diagnosed the issue quickly and fixed it perfectly, showing true expertise in their work. It is rare to find a team that combines such top-notch professionalism with a warm, family-oriented attitude. I highly recommend Family Roots Plumbing to anyone looking for reliable, high-quality service. I will definitely be using them again!

N
Nis F

I had a great experience with this plumbing company from start to finish. The customer service was professional, helpful, and very responsive. I especially want to thank Roey, who I spoke with on the phone. He was friendly, patient, and took the time to answer all my questions clearly. It’s rare to find such good communication and customer care these days. Highly recommend this company for anyone looking for reliable plumbing service!

J
James Statts

10/10 Ryan, Tori, Alex, Sam and the crew are the best. If you have sewer issues they have all the latest technology and equipment. For service calls and plumbing upgrades look no further. They redid our bathroom and added a shop sink and pump in the basement, new outdoor spigots, and new stack. They did emergency water heater upgrade for mother in law works awesome. Amazing work. They are there when you need them.

M
Melissa Tipton

I am not familiar with anything related to the work we needed done and Sam did a great job explaining it. He was knowledgeable about the work and took care of it! The call center rep was also very professional and helpful and got someone to us quickly.

Business details

Phone
(484) 222-3710
Address
138 Hansen Access Rd, King of Prussia, PA 19406, USA
Hours
Open 24 hours

Service area

Based in King Of Prussia. Serves 29 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Family Roots Plumbing Sewer & Drains

5.0$$$$
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