EZ Flow Plumbing
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Confirmed by reviews
Budget-Friendly
Based on review analysis
1 concern
The two 1 star reviews appear to be the same customer posting twice about the same failed $275 drain job — while this is a single incident, it raises a question about thoroughness on drain inspections, particularly when the homeowner cannot be on site to supervise
Trust Score: 0/100 · Based on 64 reviews
Our Verdict
#5 of 19 in cedar park
- Emergency and same-day calls
- Budget-conscious homeowners
- Water heater install/repair
- Whole-house repiping
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
No major caveats
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need predictable, consistent service across every visit
Caution if: You need warranty-grade work on a complex or high-stakes install
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 166 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 64 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Two reviews (same incident, cross-posted) report paying $275 for a drain cleaning that failed to clear the real blockage — plastic bags were later found by a second plumber, suggesting the drain was not fully inspected
The two 1 star reviews appear to be the same customer posting twice about the same failed $275 drain job — while this is a single incident, it raises a question about thoroughness on drain inspections, particularly when the homeowner cannot be on site to supervise
Pricing
Pricing repeatedly described as beating competitors: one reviewer confirmed lowest quote among 40+ Austin plumbers for a water heater install, and multiple others note no surprise fees
Customer reviews
Reviews from Google, Yelp & more
Sorry Batman and Robin but James and AJ are the REAL dynamic duo! I had a major clog in my mainline, called a plumber from Taskrabbit, he came out and made the problem worse! Called E Z Flow the next day and James/ AJ were at my house at 11am sharp. James came in, assessed the situation and told me exactly what the issue was, remedies to fix it and the overall cost with no fluff. Jame and AJ got right to work and were very professional and kept me abreast of their progress. James is a straight shooter (which I like), and has a great personality to boot. AJ worked diligently and I could tell he knew what he was doing by his confidence. By 12:30pm the issue was resolved and James and AJ drove away like hero Cowboys at the end of a Western. The price for the job was VERY reasonable and didn’t make me sweat. PLEASE use E Z Flow Plumbing for any plumbing issues. They are the best hands down!
Bill at EZ Flow replaced a leaky water heater for me. Quick responses, clear communication, honest assessment, fair price and now I have hot water! What more could you want? I’m happy to have found EZ Flow as they’ve gained a new customer from me.
fantastic experience. got a bradford white hydrojet 50 gallon 10 year warranty installed with the best price in the area - beat 40+ other plumbing shops here in Austin. I highly recommend this company.
Ez Flow was recommend by a contractor. EZ Flow came (when I could not supervise) and cleaned a drain for $275. A few months later drain is still clogging up, the next plumbing company found two plastic bags.
Paid EZ Flow $275 to clean a drain, a few months later drain is still clogging up, the next plumbing company found two plastic bags.
I have nothing but amazing things to say about our experience with CT and EZ Flow Plumbing. Prices were more than competitive. When CT first showed up, he worked extremely hard to try and find our main water line for a soft water loop installation. Our builder gave us some really bad information, and CT spent hours trying to find the main water line based off their inaccurate locations. We called it a day, and I ended up buying some wall scanning devices, thermal imaging devices, and even a stethoscope to try to find this pipe on my own time. CT offered to do anything he could to help find that pipe, but eventually I was able to get some good information from other homeowners in my community. The builders estimates were not even close to the actual location of the water line, and it would have costed us probably hundreds in repairs if we started cutting through the wall to find it. CT and his crew came out, assessed everything, and scheduled to follow up asap to complete the loop work. They were always a pleasure to have around, extremely polite, professional, and super friendly. Everything looks beautiful, and we couldn't be happier with the price and the incredible attention to detail on making this process super smooth and as efficient as possible despite the misleading direction we were given initially from my builder. If you have any hesitations, look no further! CT and the EZ Flow Plumbing team will treat your job as if it was their own home, so we never felt like any corners were being cut. Thank you again, CT and EZ Flow Plumbing!
Emelio was professional through the entire experience. He called me before he came to the house giving me an estimate of when he would arrive. He listened to me describe what was wrong, then he shared his game plan for fixing it with me. My toilet was stopped up; when the water went down the drain in the bathtub, the toilet would bubble; and then the shower had sewage coming up the drain - gross. He said all 3 were related and he'd need to remove the toilet to get directly to the drain and so the toilet wouldn't break. He brought in his huge auger machine - after seeing it, it was pretty clear why the toilet needed to get removed. He explained to me what he was doing because I was curious about it. He did an excellent job and got the clog cleared completely out of the drain so everything was flowing properly again. He was careful to keep the area clean and didn't track anything through my house. It was a lot of work to do everything he did - and it's not something I could have done myself. He reinstalled the toilet and caulked it - a much better job than the builder did. He also discovered that one of the clean out valves - the one closer to the street - was broken. He suggested to call the city, etc. to get them to fix it since it's likely their responsibility (I'm making some calls on that now). I was very happy with the whole experience and I highly recommend Emelio and will hire him again when I'm ready to put in a new water softener.
This was our first time to use EZ Flow Plumbing and have to share what care and service we received, after finding them on Yelp. Everything from the scheduling and information they shared/collected, to our actual appointment and repair were top notch. Mo came out on time and was professional, knowledgeable and conscientious. We have a pressure assisted flushing toilet and since the whole working unit had to be replaced, this required sourcing the part for another visit. Mo was quick about finding the part and setting the expectations of when it could be installed. I checked the pricing he gave us and it was fair with no mark up. He carved out time to come back on the same day and not only replaced the unit but also installed a new water line and all the screws, seals, etc. that had sustained wear and tear over the years. He was thorough checking their work for leaks and functionality. Mo also sent pictures for us to keep on file for warranty purposes and any follow up we might need with the manufacturer. What a reassurance to have had him work on our plumbing issue. We are grateful for EZ Flow Plumbing and Mo-highly recommend!
We have been using EZ Flow for several years and are always happy with the work they provide. Today I had to call them to help with a dishwasher that was leaking.even after I called Bosch last week to have my machine evaluated. Bosch sent a repair man who looked at my situation and told me that I needed a new washer but did not help me to mitigate the leak that was the result of the broken machine. So, I then called EZ Flow to come out to make sure the leak was not from a pipe. They came out quickly and went right to work. They concluded that my machine was indeed broken and leaking so they stopped the leak, and removed the washer so the water that was standing could dry and not cause any further damage. They always do great work, but what makes them stand out is their character. Terrance and Henry cared about the problem left by the Bosch repairman and did what needed to be done to keep my home from experiencing water damage. While they worked they were kind, respectful and concerned about my home. I highly recommend them. They are fair in their pricing and just a really reliable company.
If you're looking for an honest, and friendly, group of plumbers, this is your team right here. My wife and I were pretty nervous about a sound we were hearing in the attic. I would have almost preferred calling the Ghostbusters for that strange sound than learning that we had major plumbing issues. These guys came in and checked everything out. Turns out the issue wasn't nearly as bad as I thought. I've repaired my toilet, but this type of stuff...It could have been anything and I would have known no better. A plumber could have fed my a line about my house exploding unless I spent $2000. They didn't. They told me it was a natural water heater sound and didn't charge me a dime. What this means is that next time I have a plumbing issue, I will give them a call. Not because they might not charge me a couple of thousand for a serious job in future, because I may have a serious issue at some point in my home's life. But, because they were honest with my current issue, despite it not leading to a job. Trust is a huge thing for me. And these guys earned it.
Thank you EZ team for coming out and helping me on my job. I had a clog that eventually turned into a leak. Out of all the office assistants that I've spoke to, Melva was the most personable out of everyone. She was very professional and easy going. I loved talking to her. She even taught me some baseball history! She scheduled her team THREE days out as compared to the 14 days from the other companies. Day of service: Theo and team were able to fix my problem. This happened after snovid and everyone was backed up for 2+ weeks. EZ team was able to get out to me in less than a week. They called me before coming, but my phone is set up to take them to voicemail. They still came and didn't cancel on me! (thank goodness) They were able to finish the job in under an hour and were very detailed in their explanation. They even showed me how to fix the problem the next time it shows up. We didn't have to cut any drywall or open any parts of the house up. If I ever get any problems (hopefully not) I'm definitely contacting Theo and EZ Flow again!
We live in SW Austin where the city water has very high pressure 100-120 psi. Our water "Pressure Regulator Valve" (PRV) had gone out. The city should pay for PRV due to excessive water pressure. Normal city residential pressure 60-80 psi. I used my exterior faucet water pressure gage on my exterior faucet and bled the excess pressure overnight to 45-50 psi until I could find a good plumber. EZ Flow Plumbing workers Theo and Paul came to my home. They were courteous, professional and knowledgeable in replacing our PRV. They adjusted the new PRV per city specifications and my satisfaction. (City inspector came by today and PRV installation passed.) Theo and Paul cleaned up all of their surroundings and gave me instructions of how to adjust the PRV without damaging it by loosing the under lock first, then the top nut screw or he PRV will malfunction for a new one. EZ Plumbing is the best and have good reasonable prices with quality and durable products. 5 Stars indeed.
Good service, but I've gotta be honest here, they are too expensive. These folks were responsive, professional, and provided solid work and service with a recently clogged drain. Given I didn't have time to check with more plumbers, I went with these guys as they were simply to be at the "top of the list." And I didn't have time to shop around as much as I normally would. However, after a recent unrelated plumbing issue, I did do just that. Not only for a water heater repair but also asked about the work they performed. In each case, it was very clear these folks were easily the most expensive of all of the quotes. In some cases, by hundreds of dollars. For this next plumbing service, I did go with another company, who provided comparable service, for much less. Bottom line, nothing wrong with the work, but they are over-priced. Which I suspect is a demand-related premium due to the positive reviews. Which unfortunately is a bit short-sighted.
I have used EZ Flow Plumbing since I moved to my home in 2017 to clear clogged pipes, toilets and sinks. Bill and his team have also installed a new garbage disposal, shower equipment, and a toilet in my guest bathroom. Bill and his team provide excellent service and never hesitate to make sure that I am a completely satisfied customer. Last week Terrance and Henry came to diagnose a running toilet problem. I needed a new toilet. I bought the toilet and it was installed the very same day. Terrance and Henry were courteous, professional and helpful. I was not happy with the first toilet so without question Terrance returned and assisted me in identifying a toilet to better meet my needs. I am writing this review because these days it is so rare to receive the outstanding service that Terrance, as a rep for EZ Flow Plumbing, went over and beyond in providing to ensure my complete customer satisfaction. Thank you!
We had a leak of unknown source in our bathroom sending water out in multiple directions under the tile and eventually into carpeted areas. Theo and Paul came out to take a look and arrived exactly on time as per the appointment, checked out the area, and then discussed options for stopping and repairing what turned out to be a slab leak. The job took two days to stop the leak, and then to restore normal water service to the affected area, but they worked very well, communicated well, and cleaned up after themselves as well as could be done given the difficult nature of the job. I highly recommend EZ Flow Plumbing for any work that needs to be completed, they are easy to work with, punctual, friendly, highly competent, and take the normal COVID precautions if that is of great concern. It's nice to know that should we have another issue, I know exactly who I will be calling for help.
Business details
Service area
Based in Cedar Park. Serves 8 nearby cities within 20 miles:
EZ Flow Plumbing