Excellent Plumbing
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Trust Score: 82/100 · Based on 522 reviews
⚠ Analysis based on 5 of 522 total reviews
Avoid
BBB A+Our Verdict
#1 of 6 in fox-river-grove-il
No standout specialties
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You want detailed upfront explanations
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 0 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 522 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Not enough data to identify weaknesses
Only 5 of 522 reviews analyzed — limited data
Limited data
Customer reviews
Recent Google reviews
Gino and Saul were great! They fixed a leaky/dripping shower faucet with a quick response on a Saturday and explained everything in detail. They were able to save the fixture and in turn saved me a lot of money. Very professional and courteous. I would highly recommend them.
I highly recommend Excellent Plumbing for your plumbing needs. Saul was extremely professional in his work and understood our needs perfectly. All work was done to perfection. What really impressed was their way of communication with us leading up to the day of work. Five Stars…
Gino and Saul did an excellent job cleaning out the main line. Before they did the hydro jetting, we had concerns that the pipes were damaged, but after Gino and Saul cleaned them, they could see that they were not damaged. We highly recommend their business!
Woke up with no hot water and the water tank leaking. Called two places. The first was a machine left message. Gino picked up on the second ring gave me a rough estimate. He did say that any variable issues would be identified on site. His team showed up 1 hours later. They did a great job, cleaned up after, and since there were no issues with the replacement, the estimate was accurate.
Called for clogged floor drain in laundry room. Response quick. Results successful. Around an hour to completion. Price not transparent and seemingly high. Senior discount not in invoice detail. Appealing to 'customer service' resulted in the contractor calling me up and was explained away as implied in the final amount. Clumsy and unsatisfying. Would have potentially turned more business over to them if their pricing had been more transparent.
Business details
Service area
Based in Fox River Grove. Serves 37 nearby cities within 20 miles:
Excellent Plumbing