All plumbers
EP

Essig Plumbing & Heating

Reading, PA
4.9(4242 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

1 concern

upselling concerns

Trust Score: 0/100 · Based on 4242 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 4242 Reviews Tell Us

Emergency Response

Fast scheduling with next-day technician availability mentioned in emergency context

Emergency and same-day calls

What To Watch Out For

1 of 5 reviews reports incorrect initial diagnosis requiring customer self-diagnosis; reviewer noted technician needed additional training

2 reviews mention membership programs or upselling

Upselling concerns

Quality & Professionalism

Exceptional communication and appointment management system; scheduling staff noted as courteous and accommodating across multiple interactions

Technicians consistently praised for professionalism, politeness, and clear explanations (5 reviews)

Communication

Fast scheduling with next-day technician availability mentioned in emergency context

Exceptional communication and appointment management system; scheduling staff noted as courteous and accommodating across multiple interactions

Pricing

4 of 5 reviewers praise transparent pricing with no pressure to upsell

Fast ResponderClean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

C
Clarissa Nichols

Did wonderful work and was very knowledgeable. Answered all our questions and the install was done so well and quick.

B
Bob

I contacted Essig based on their customer ratings and reviews and was able to set up an appointment with a technician the very next day. When Joel arrived at my residence, he was prompt, courteous, kind, and professional. He diagnosed and repaired my issue quickly. I am extremely pleased with Essig Plumbing and Heating and already have plans to bring them back for future projects. I highly recommend them to anyone! A+++++

P
Pat Conner

Darren P. from Essig Heating & Air‑Conditioning delivered outstanding service from start to finish. His professionalism, deep technical knowledge, and genuine care for the customer truly set him apart. Darren took the time to clearly explain what he was doing, why it mattered, and what options were available — all without any pressure or upselling. What impressed me most was his attention to detail and commitment to doing the job right. He worked efficiently, respected my home, and made sure everything was running perfectly before he left. It’s rare to find a technician who combines skill, honesty, and great communication the way Darren does. Essig is lucky to have him, and I wouldn’t hesitate to recommend Darren to anyone needing heating or air‑conditioning service. A true professional and an excellent representative of the company

D
Dave Geiger

I was not very happy with the diagnosis from the tech. It was totally incorrect and I pretty much figured out what my own issue was by myself. Very nice, courteous tech But I would suggest some additional training. This is the first time I have done business with this company. Although I was not happy with the upfront situation, I will say, this company has the absolute best communication and support network that I have ever experienced with a plumbing company BY FAR. The scheduling staff was nothing but courteous, pleasant and extremely accommodating. I am sure I was a pain with having to reschedule a couple times but you would never have known. I wish I knew her name,so I could recognize her outstanding customer service.Totally awesome communication and appointment reminder system. So I had the pleasure of speaking with Jim about my situation and again, he was very professional, knowledgeable, and he took the time to talk through my issue. It was a very good conversation and he did the right thing as a professional. I was very appreciative and grateful for these actions and that is why I provided this rating, and I will say, I absolutely would do business with them in the future and would recommend this company to anyone. I can clearly see why they have been in business this long. Good to see there are still the good companies out there that value the customer with integrity.

T
Tom Rush

Amazing and friendly service. My technician Joe was incredible. He was polite, had wonderful explanations for my questions and used terrific analogies to break down the info he was providing. Had them come out for an annual inspection for heat and cooling. Company was clear from the beginning on what was covered and I felt no pressure on any upselling of services. Just straightforward information on what preventative measures could be put in place to increase the life of my system. Will absolutely use them in the future and will recommended to anyone. Thank you for some amazing service.

Business details

Phone
(484) 602-9788
Address
448 Snyder Rd, Reading, PA 19605, USA
Hours
Varies — check website

Service area

Based in Reading. Serves 2 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Essig Plumbing & Heating

4.9$
Call