Ernie's Plumbing Service, Inc.
Plumber · Arlington, TX
Our verdict
Fast, skilled technicians with consistently high marks on communication and workmanship, but occasionally aggressive pricing and inconsistent quality on complex jobs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #15 of 15 plumbers we've reviewed in Arlington, TX · compare all →
Our opinion, based on the 98 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
What reviewers praise
Exceptional responsiveness to emergency calls and same-day/next-day service. Multiple reviews praise quick arrival and rapid problem resolution (one leak found in 10 mins, another backup cleared in 25 mins).
1 cited review
“Found source of leak within 10 mins, friendly and sincere”
Cited in 2 of the 98 reviews we analyzed — 1 cited review not excerpted here.
Technicians consistently explain work clearly and educate customers on options. Named technicians (Greg, Anthony, Robert, Randy, Scott) receive repeated praise for professionalism and thorough explanations.
1 cited review
“Greg explains everything well, very thorough and courteous”
Cited in 4 of the 98 reviews we analyzed — 3 cited reviews not excerpted here.
Handles major jobs professionally with strong cleanup and follow-through. 115 ft sewer line replacement with proper excavation and foundation hanging received detailed positive review; major leak repairs completed correctly on second attempt.
Cited in 2 of the 98 reviews we analyzed.
Willingness to offer free service or discounts in some cases, and responsive to negative feedback. One customer received free repair after initial work failed; owner responded to complaints.
1 cited review
“Ernie gave me the service for free”
Cited in 2 of the 98 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Two separate reviews describe overpricing or material selection issues on significant jobs. One estimate was $3,000+ for what competitor fixed for $450; another involved wrong pipe type recommendation that caused years of recurring problems.
Cited in 2 of the 98 reviews we analyzed.
Inconsistent quality on complex diagnostics. One customer received a $3,000+ estimate for sewer issue that competitor diagnosed as minor $450 repair; customer claims Ernie's used wrong materials and refused to provide video scan evidence.
Cited in 1 of the 98 reviews we analyzed.
Substandard repair methodology led to recurring winter leaks. Customer had burst pipe repaired with PVC per technician recommendation, but pipe failed the following winter and has leaked every winter since; second visit charged $200 just to inspect attic.
Cited in 1 of the 98 reviews we analyzed.
Refusal to provide copies of paid diagnostic scans. Customer explicitly states company policy is not to supply scan videos to customers, limiting transparency.
Cited in 1 of the 98 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 98 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“" Buyer Beware!! " We had Ernie's Plumbing do scan of the sewage pipes because of a recurring clog. After the video scan that gave use the estimate here attached. It was VERY expensive (as you can see) so I asked for a copy of the video we paid for and they said "we do not supply copies of our scans." That was an immediate red flag! I called another plumbing company (LD Plumbing) and they said they could do a scan …”
“Terrible company. I would not do business with them. Beware”
Positive
“Feb. 27, 2026 EDIT Thank you Ernie for responding very quickly to my review and graciously offering to make things right. Someone was indeed sent out the very next day after we called to schedule. The entire process was very pleasant, from our scheduler to our plumber. Our Plumber was Scott and he informed us that the first person did not do the job correctly and used the wrong pipe for our hot & cold water line …”
“After 25 years living in my phone, I found in December 2025 that both showers were plugged. I called Ernie’s, our long time plumbing company, to correct the problems. Ernie’s sent Anthony to check the issues with the plumbing. What was found can be classified as a “Nightmare before Christmas”. Scenario. Both sides of the plumbing had moved where the back of the house, the plumbing was much lower than the exit to the …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Ernie's Plumbing Service, Inc.?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
- Whole-house repiping
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Ernie's Plumbing Service, Inc.?
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Nearby: Arlington · Fort Worth · Venus