Erica's Plumbing, Air Conditioning & Restoration
Plumber · Boca Raton, FL · Open 24 hours per Google listing
Our verdict
Fast emergency response with strong customer rapport, but quality control issues on installations suggest inconsistent execution between technicians.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #4 of 15 plumbers we've reviewed in Delray Beach, FL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day emergency response: 1 of 5 reviews specifically mentions responding to urgent leak containment request same day
1 cited review
“responded to urgent request same day, very professional”
4 of 5 reviewers praise communication and explanation of work: customers note Nick 'explained everything clearly' and educated them on future needs
2 cited reviews
“responded to urgent request same day, very professional”
“professional, punctual, and explained everything clearly”
3 of 5 reviewers explicitly mention reliability and dependability as reasons to recommend or rehire
2 cited reviews
“plumber we can depend on, very simple and efficient”
“professional, punctual, and explained everything clearly”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Installation defect rate: 1 of 5 reviews documents 5+ separate quality issues on a single water heater installation (lean, scrapes, improper leveling, unsupported feet). With only 5 reviews analyzed, this represents a concerning pattern requiring verification on larger sample
“water heater leans, scrape on bottom, piping not level”
Installation quality control failures: 1 review documents multiple defects including water heater leaning 0.9 degrees, scrapes on bottom element cover, and non-level recirculation pump piping with unsupported feet
“water heater leans, scrape on bottom, piping not level”
Lack of accountability for damage: Same installation review shows technicians borrowed customer's property (step ladder, car wash pail, water heater pan) without permission and offered no explanation or solution for damage caused
“water heater leans, scrape on bottom, piping not level”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Fast Friendly Service...but I had a Water Heater Installed at my home last Friday Pros: • Office Staff (GiGi) was very friendly and efficient • Installation was scheduled next day • Installation team was punctual and friendly Cons: • The guys borrowed by step ladder without asking • The guys borrowed my Meguirs car wash pail to stand on without asking • The guys used the Water Heater pan that I purchased instead …”
Positive
“Nick responded to an urgent request to fix a leak that needed containment the same day. He educated us on our future needs and helped us start the process. His knowledge and honest demeanor aided our decision making in our situation. He is very professional and highly personable. We would use him and his firm again.”
“Nick did an excellent job installing our new water heater. He was incredibly reliable, arrived on time and followed through on everything he promised. He was also very responsive, answering all of our questions quickly and clearly throughout the process. Most importantly, his knowledge and expertise really stood out. He explained everything in a way that was easy to understand and made sure the installation was done …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,793 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Erica's Plumbing, Air Conditioning & Restoration?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Delray Beach, FL
Cleary Plumbing & AirLOOK ELSEWHERERanked #3 of 15 in Delray Beach · Emergency-ready plumber with 2-hour response times and consistently on-time arrivals, thou…Roto-Rooter Plumbing & Water CleanupLOOK ELSEWHERERanked #5 of 15 in Delray Beach · Emergency plumber who resolves burst pipes within two hours and goes out of his way to sou…See all 15 plumbers we've reviewed in Delray Beach, FL →
Nearby: Deerfield Beach · Delray Beach