Empire plumbing and heating llc
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Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 123 reviews
Top pick
BBB A+Our Verdict
#2 of 9 in Bel Air, MD
- Budget-conscious homeowners
- Complex installs and remodels
No major caveats
Hire if: You need transparent, predictable pricing with no surprise fees
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need guaranteed sub-hour response for true emergencies
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 123 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Not enough data to identify weaknesses
Quality & Professionalism
Thorough pre-departure testing: tested everything before leaving to ensure it worked perfectly; walked customer step-by-step through the process — workmanship=2 of 5 sampled.
Pricing
Dramatic pricing advantage: one reviewer paid roughly 1/3 of Roto-Rooter's and other plumbers' estimates for the same job — 1 of 5 sampled.
Customer reviews
Reviews from Google, Yelp & more
The Best Plumbing Company Ever, and believe me I had many in my lifetime. Definitely a 5 Star Rating!! The plumber was so nice, punctual and thorough!! Not to mention they only charged me 1/3 of what Rotor-Rooter wanted to charge me along with other plumbers estimates!! This Definitely is my New Plumbing Company For Life!!!
Once again, Spiro came to save the day. He got us back up and running in no time at all. He also caught a big mistake that was missed by a different contractor and also by Blue Dot. You won't regret using Empire.
The installation was done quickly and professionally! Everything looks neat, works perfectly, and the technician explained everything clearly. Very satisfied with the service and would definitely recommend.
I had the pleasure of working with Spiro from Empire Plumbing and Heating LLC, and I couldn’t be more impressed. He went above and beyond to diagnose the issue and fixed it right the first time. His expertise and knowledge are truly exceptional, and it shows in the quality of his work. Spiro is professional, personable, and takes the time to answer every question. He walks you through the process step by step, making sure you understand what’s being done. What really stood out was his thoroughness—he tested everything before leaving to ensure it was working perfectly. The pricing was extremely fair, especially for the level of service, and having the job done correctly the first time was worth every penny. I couldn’t be happier, and I highly recommend Spiro and Empire Plumbing and Heating LLC to anyone in need of reliable, top‑notch plumbing and heating work.
I called Empire Plumbing and Heating and spoke with Spyro about the water leaking from my hose bib and about being unable to turn off the water from inside the house. He came by to diagnose the problem, clearly explained what needed to be done inside and outside the home, made sure I understood he would have to drill through the cement/brick, and promised to be back the next morning. Spyro is a top-notch professional; he arrived early, completed the job on time, ensured I knew how to use the new equipment, and cleaned up. I would definitely recommend them to anyone looking for a Plumber.
Business details
Service area
Based in Bel Air. Serves 10 nearby cities within 20 miles:
Empire plumbing and heating llc