Empire NYC Plumbers, Drain & Sewer Cleaning
Plumber · West New York, NJ · Open 24 hours per Google listing
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Our verdict
Empire NYC Plumbers holds a perfect 5.0★ across 47 reviews; all 5 analyzed are 5-star covering valve replacement, drain clearing, sewer backup, and faucet repair — all resolved in single visits with pressure testing confirmed.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Shut-off valve replaced and pressure-tested in one visit; bathtub drain cleared by reaching deep-pipe buildup — both same-day turnarounds.
2 cited reviews
“A loose shut off valve under the sink started dripping slowly. I called this service right away. They replaced the faulty valve and tested the pressure carefully. Their dependable repair work truly impressed me.”
“Bathtub drain clogged repeatedly. A technician cleared buildup deep in the pipe. Water now drains freely and consistently. The line was checked thoroughly. I would rely on them for similar repairs.”
Basement sewer backup cleared and main-line drainage restored without delay in an after-hours call scenario.
1 cited review
“The basement drain overflowed unexpectedly one evening. I called their crew immediately. They cleared debris from the main line. Proper drainage was restored without delay.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“The laundry room faucet wouldn’t shut off properly. I contacted this service for assistance. They replaced the faulty cartridge and tested everything. The issue was resolved quickly. Great and dependable work.”
“Low shower pressure had become a daily annoyance and I called their tech to inspect it. After checking the pipes, they found sediment buildup and cleaned the line. The solution noticeably boosted the water flow. Everything feels balanced now. A very reliable service experience.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 47 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Empire NYC Plumbers, Drain & Sewer Cleaning?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Empire NYC Plumbers, Drain & Sewer Cleaning?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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