Ed Ashley Plumbing.INC
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Budget-Friendly
Fair Pricing ✓
1 concern
1 star review describes 4.5 months of unreturned callbacks after initial water shutoff
Trust Score: 0/100 · Based on 13 reviews
Our Verdict
#7 of 10 in Abingdon, VA
- Budget-conscious homeowners
No major caveats
Hire if: You need transparent, predictable pricing with no surprise fees
Hire if: You need high-quality work that holds up over time
Caution if: You want detailed upfront explanations
Caution if: You need guaranteed sub-hour response for true emergencies
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 17 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 13 Reviews Tell Us
Emergency Response
Follow-up reliability concern: one customer reported a 4.5-month wait after multiple unreturned calls
What To Watch Out For
Follow-up reliability concern: one customer reported a 4.5-month wait after multiple unreturned calls
1 star review describes 4.5 months of unreturned callbacks after initial water shutoff
Communication
Follow-up reliability concern: one customer reported a 4.5-month wait after multiple unreturned calls
Pricing
Reasonable pricing called out in 7 of 17 reviews (plumber-cost mentions)
Customer reviews
Reviews from Google, Yelp & more
Owner operator Ed did a great job!! garbage disposal removal, new kitchen faucet and inserts, replaced toilet, and flushed water heater. Friendly, courteous, knowledgeable, cleaned the work area!! excellent work ethics, reasonable pricing. Would definitely recommend and use him again 👍
Very reliable and nice guy. He knew what he was doing and fixed everything up. He fixed everything up in around 2 days and everything was fairly priced.
Ed responded to my call in a timely manner and arrived within just a few days, on time to repair a toilet. He was friendly, professional, and reasonably priced. My sister's company uses his services as well, and they referred him to me . . . based upon their excellent working relationship. You won't be disappointed.
Came and tap off my water so I could get my water back on. Said they would be back in about 2 weeks to fix the problem never heard from them called them 3 times and got nothing but excuses they never would call me back even when they told me they would. Waited 4 and a half months for them to fix it. So I finally had to call someone else and they worked me in and came and fixed it within 2 days.
Never received a return call. Left several messages to have a leak fixed under my sink but never even had a return call or anyone to answer the phone.
Ed Ashley is the best and sweetest plumber I’ve ever seen. He installed four commodes in our in-law’s house quickly and reasonably priced. He was very respectful and on time. A great family owned plumbing business I’ve called upon through three generations. His grandfather would show up exactly on time with an old yellow dog who laid on the porch while he worked. Then, Ed’s father worked on a rental house we had. Upon retirement of his dad, Ed took over and carries on the company’s impeccable service. I think it’s Ed’s wife who manages the office and she’s just nice as can be.
Very good company Would not call anyone else.Replumed our whole house and did a great job in one day put new hot water heater in..Mr. Ashley very good men along with his workers.
This guy ( Ed) is prompt..He is a hard working guy..... friendly,... Courteous and conscientious...Very pleased with the service.
We have worked with Ed for over 25 years. Everything he does is professional and done right!
Very professional. Mr. Ashley will see that your problem is taken care of.
Great job at a fair price. Highly recommend.
Great company
Business details
Service area
Based in Abingdon. Serves 3 nearby cities within 20 miles:
Ed Ashley Plumbing.INC