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Econo Sewer & Drain

Kenosha, WI
4.8(323 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

Claims 24/7

Self-reported — not confirmed by reviews

PRICING

Mid-Range

Based on review analysis

RED FLAGS

1 concern

Equipment got stuck during cleanout; 4 technicians spent 4 hours yet declared line clear — drain backed up 2 weeks later and company refused to return without full repayment

Trust Score: 0/100 · Based on 323 reviews

Solid pickSolid pick
4.8Google

Our Verdict

Hire with Conditions

#13 of 17 in Kenosha, WI

Best for

No standout specialties

Avoid if
  • You can find better-priced options nearby

Hire if: You need clear communication and upfront explanations

Hire if: You need fast same-day or after-hours response

Caution if: You need airtight scheduling and guaranteed arrival times

Caution if: You need rock-bottom prices with zero flexibility on the quote

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 323 Reviews Tell Us

Emergency Response

No reviewers specifically mention emergency response times

What To Watch Out For

No service warranty honored: drain backed up 2 weeks after $550 cleanout — customer told job was 'not guaranteed' and billed another $550 to return

Equipment got stuck during cleanout; 4 technicians spent 4 hours yet declared line clear — drain backed up 2 weeks later and company refused to return without full repayment

Quality & Professionalism

Drain and sewer specialty well-documented: Santiago cleared stubborn cast-iron blockage requiring patience and perseverance; hydrojetting expertise confirmed in 2 of 5 sampled reviews

Communication

Technicians Justin and Santiago explain all options with maintenance coaching; Justin cleared slow drains in under 1 hour

Good Communicator

Customer reviews

Reviews from Google, Yelp & more

A
Angela Ramirez

Kevin was fantastic! He was very knowledgeable, friendly, and prompt. He explained above and beyond every detail to the hydrojet process. I highly recommend! Econo Sewer & Drain also has the BEST pricing!

M
Matthew R

Came home from work to observe a drain pipe in my basement flooding anytime the toilet was flushed. Needed it handled by a professional! Santiago was quick and professional with the job, even explaining regular maintenance with me. Would highly recommend Santiago for any concerns or jobs.

K
Kim Morrissey

Thank you Justin. Got our slow drains going in less than an hour. He was professional, informative, patient. Once he evaluated the issue took time to explain all of our options. Recommend this service and specifically Justin. Thank you sooo much!!

M
Maria Stockdale

Two technicians came to inspect our drain with a camera and offered a $550 clean-out(including the camera inspection) or $1,200 hydro jetting. We chose the $550 option. After their equipment got stuck and more technicians had to come out, 4 employees spent nearly 4 hours in our basement and told us the line was free n clear & the job was done. Lie Two weeks later our drain backed up again. When I called, I was told the service wasn’t guaranteed and I’d have to pay another $550 for them to return. In a condescending way he told me I should have taken the advice of his technicians and done hydro jetting. On their Facebook page, they post they are hiring technicians with no experience necessary/ will train on the job. So their technicians of high experience are always right? That should have been my first red flag. 2nd Red Flag is we didn't realize they are under new ownership. We were never shown the camera footage they claimed that proved the line was clear. Instead we were told we should have read our receipt that there's no guarantee. I had to hire another company KSK Sewer & Drain Cleaning who removed a extra large amount of tree roots that clearly hadn’t been cleared. He told me that they never cleared the line completely. His service is also guaranteed for 8 months. The service, communication and the lack of accountability by Econo Sewer is beyond frustrating. Do not waste your time or money.

C
Candy Fugate

Thank you Santiago! Excellent service. Excellent price. I have an old house, old cast iron pipes inside and out. My plumbing decided to go out completely, no draining, no flushing. Santiago came out quick, explained to me how these pipes rust and flake over the years and cause blockage, he showed me the video of the blockage which was a good distance from the house and not an easy job to fix. Santiago has the patience of a saint, and the determination of a bulldog! It took some time (old pipes fault, not his) but he refused to give up. He never lost his cool, he completed the job and made sure everything was running and draining properly. He gave me good advice how to prevent this from happening again. He cleaned up the mess after... To the point I had to tell him stop cleaning the floor, I'll get it. Super nice guy, very polite and knowledgeable. I very much appreciate you Santiago and Econo Sewer and Drain.

Business details

Phone
(262) 515-9151
Address
2101 Lathrop Ave, Racine, WI 53405, USA
Hours
Open 24 hours

Service area

Based in Kenosha. Serves 7 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Econo Sewer & Drain

4.8$$
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