Dutton Plumbing, Inc.
Plumber · Avon, IN · Open 24 hours per Google listing
Our verdict
Excellent craftsmanship and fair pricing, but serious reliability issues with multiple no-shows on scheduled appointments.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
High-quality workmanship: 3 of 5 reviews explicitly praise professional, efficient work and attention to detail
3 cited reviews
“professional, efficient, and made sure everything working perfectly”
“very professional and responsive throughout entire process”
“reasonable price, quality work and quality price”
Fair pricing: 2 reviews specifically mention reasonable or quality pricing for the work performed
2 cited reviews
“reasonable price, quality work and quality price”
“on time and very respectful from first phone call”
Thorough communication: 2 reviews note clear communication, answering questions thoroughly, and ease of scheduling
2 cited reviews
“very professional and responsive throughout entire process”
“on time and very respectful from first phone call”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Multiple no-show failures: 1 review reports two consecutive no-shows on scheduled appointments, forcing customer to reschedule and ultimately hire a different plumber at lower cost
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Came to my house gave me an estimate. The estimate was accepted. A commitment was made to complete the work at a certain time but that service appointment was a no show! They then wanted to reschedule for the next afternoon. They literally failed to show up for my appointment and then wanted me to get to the back of the line! They then agreed to be out here the next day first thing in the morning after I …”
Positive
“Dutton Plumbing was on time and very respectful from the first phone call to the end of the job.”
“Very professional and responsive throughout the entire process. Communication was clear, scheduling was easy, and they took the time to answer my questions thoroughly. Even without the service being completed yet, I’ve been impressed with their customer service and professionalism so far.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 52 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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Find plumbers near you
Dutton Plumbing, Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Brownsburg · Indianapolis