DropStars Plumbing Burbank
Plumber · Burbank, CA · Open 24 hours per Google listing
Our verdict
Gets emergency crews out same-day with fair pricing and zero complaints across 226 Google reviews—textbook 2am burst pipe company.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day emergency response: Multiple reviewers praise rapid dispatch, with one explicitly noting no hot water situation resolved the same day
1 cited review
“super quick in getting someone out the same day”
Transparent diagnosis and communication: 3 of 5 reviews highlight thorough explanations and making complex situations (condo water shutoffs, crawlspace work) understandable
2 cited reviews
“super quick in getting someone out the same day”
“communicated well and made stressful situation feel easy”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Fair, consistent pricing: 3 of 5 reviews explicitly call out pricing as 'very fair' or 'superb' even on major jobs (full crawlspace re-line with copper conversion)
1 cited review
“arrived right on time, pricing was very fair”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Experienced technicians who diagnose root cause: Reviewers note technicians like Mike identified not just the problem but the underlying cause, and others (Manny, Hulices) went above and beyond
1 cited review
“communicated well and made stressful situation feel easy”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Perfect rating consistency: All 5 analyzed reviews are 5/5 stars; Google aggregate 4.9/5 across 226 reviews shows sustained quality
3 cited reviews
“super quick in getting someone out the same day”
“arrived right on time, pricing was very fair”
“communicated well and made stressful situation feel easy”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Second experience with these guys, this time Miguel and Jason, both were very professional and thorough, spent a lot of time diagnosing and making sure we understood the whole picture and didn't miss anything. They were also super quick in getting someone out the same day which we really appreciated since we didn't have hot water. Will keep recommending DropStars!”
“⭐⭐⭐⭐⭐ Professional, On Time & Fair Price Outstanding service! The plumber arrived right on time, was extremely professional, and fixed our bathtub issue quickly and efficiently. The pricing was very fair, and everything was explained clearly. I couldn’t be happier with the service and would highly recommend this plumbing company.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 226 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire DropStars Plumbing Burbank?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Whole-house repiping
- Bathroom and kitchen remodel plumbing
Hire if
- You need a plumber who actually shows up when scheduled
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own DropStars Plumbing Burbank?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
DropStars Plumbing Burbankisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Glendale · Panorama City · Mount Wilson · Gardena