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Drain Surgeons

Hampton, VA
5(89 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 89 reviews

Top pickTop pick
5.0Google

Our Verdict

Strong Hire

#10 of 15 in Hampton, VA

Best for
  • Emergency and same-day calls
  • Budget-conscious homeowners
  • Complex installs and remodels
  • Water heater install/repair
Avoid if

No major caveats

Hire if: You need high-quality work that holds up over time

Hire if: You need a plumber who actually shows up when scheduled

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need detailed walkthroughs and written estimates before work starts

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 89 Reviews Tell Us

Emergency Response

Fast emergency response: 2 of 5 reviewers explicitly mention incredibly fast response times and same-day/next-day scheduling for urgent issues like burst pipes and water heater failures

Excellent communication: Multiple reviewers praise quick estimate turnaround, clear explanation of issues before work begins, and courteous staff interaction

Emergency and same-day calls

What To Watch Out For

No significant concerns found in reviews ✓

Quality & Professionalism

Consistently excellent workmanship: All 5 reviews praise quality of work, with specific mentions of professional installation, attention to detail, and proper completion

Excellent communication: Multiple reviewers praise quick estimate turnaround, clear explanation of issues before work begins, and courteous staff interaction

Communication

Fair pricing with repeat business: 2 of 5 reviewers explicitly mention reasonable pricing and willingness to call back for future work, indicating good value perception

Excellent communication: Multiple reviewers praise quick estimate turnaround, clear explanation of issues before work begins, and courteous staff interaction

Pricing

Fair pricing with repeat business: 2 of 5 reviewers explicitly mention reasonable pricing and willingness to call back for future work, indicating good value perception

Fast ResponderFair PricingClean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

K
Kim Newingham

My husband and I were planning ahead to replace our water heater. We sent several photos to Home Surgeons, and had an estimate back very quickly. The turnaround time was very fast and the communication was excellent. We had our new water heater installed today, promptly and within the window of time we were given for install. Scott and Dillon were respectful and courteous and even moved a bookshelf out of the way to make sure it would not get damaged. They were lovely and we are super pleased with the whole experience. When my husband got home, he and I agreed that we are calling Scott for our plumbing needs from now on.

D
Dru Pre

Highly recommend; honest, experienced and professional. Natalie, Scott and Dillon helped us out a bunch! They are personable and friendly, and did a great job installing our water heater! We were without hot water due to the weather freezing our pipes and they got the job done (well)!

A
Alex George

Awesome company and down to earth friendly people and they are military friendly. They treat you right and have a wealth of knowledge and expertise. I’m glad I got referred to them through a friend. Home Surgeon LLC got my shower issues fixed quickly and professionally!

C
Christopher Scallon

Outstanding Service from Home Surgeons! I couldn’t be more impressed with Home Surgeons. From the moment I called, their response was incredibly fast, and they scheduled the service without any hassle. They arrived on time, was extremely professional, and clearly explained the issue and the solution before getting started. The work was done efficiently and with great attention to detail. Everything was left clean and in perfect working order, which really shows their professionalism and respect for the customer’s home. It’s rare to find a company that combines speed, skill, and excellent customer service so well. If you’re looking for a reliable plumbing company that truly knows what they’re doing, I highly recommend Home Surgeons. I will definitely be using them again for any future plumbing needs!

C
Carolyn Mares

Just before I left for work this morning, my water heater decided to act like a sprinkler. One VERY early text to Home Surgeons (many apologies!) and Scott was able to fit me in this afternoon for a replacement! We are calling the new water heater Christine, as she is our Christmas present, and the install was pristine! We are ever so grateful for the return of hot water! Home Surgeons has done quite a bit of work for us, and every time the quality is excellent, the price is reasonable, and they are always on time!

Business details

Phone
(757) 243-4369
Address
303 Sharon Dr, Seaford, VA 23696, USA
Hours
Open 24 hours

Service area

Based in Hampton. Serves 2 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Drain Surgeons

5.0$
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