Drain Savants
Plumber · Cicero, IL · Open 24 hours per Google listing
You call them directly — we don't sell your info or route the call.
Our verdict
78-review, 4.8-star shop with fast_response=28 and 3 one-star complaints — strong on same-day arrival and drain/sewer work but 2 pricing complaints cite overcharge and one accuses pipe damage.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 79 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day and within-the-hour arrival cited in 28 of 79 reviews (fast_response=28), including Saturday holiday weekend service within 45 minutes.
1 cited review
“Called them late on a Saturday of a holiday weekend and they arrived within 45 Minutes. Quickly assessed the situation and offered a couple of options for replacement of the sump pump. Were transparent, competitive in pricing, and professional and friendly.”
Cited in 3 of the 79 reviews we analyzed — 2 cited reviews not excerpted here.
Water heater and gas line installs praised by 4 reviewers for expertise and competitive pricing — senior plumber brought in for complex exhaust orientation.
Cited in 3 of the 79 reviews we analyzed.
Sewer/drain work completed fast at reasonable price; laundromat main drain cleared same call, backed-up kitchen sink fixed 'easy peasy'.
Cited in 2 of the 79 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1-star review alleges holes put in pipes during clogged bathtub job, $200 charged, tub still clogged afterward — reviewer calls company 'scammers'.
“Avoid this place. Terrible, had a clogged bathtub and they ended up putting holes in pipes. Of course I knew their response would be I have old pipes. So now I'm out 200 for their poor service and quality. Bathtub is still clogged and damage on top of that.”
$550 charged to clear a small root in drain pipe — reviewer called it 'too expensive' and felt they should have done it themselves.
“$550 to clear a small root in drain pipe. Job was quick and easy but too expensive. I should have done my homework and done it myself.”
Keep it in proportion: these concerns are cited in 2 of the 79 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I would suggest calling another service that gives accurate estimates, shows up when they say they will, and finishes the work instead of leaving you to call someone else to complete the job.”
Positive
“Tammy was great and had a plumber out right away on a Saturday to have a look at our shower. They were prompt with fair pricing and followed up with great information. We will definitely use them in the future for our plumbing needs!”
“Called in the morning Jim and Lisa were here around 1:00. Very Nice and Helpful. Got the job done in a short time. I would Recommend Drain Savants 100%. Tammy is so Friendly. We had a Great conversation. What a Great Company.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jan 2026.
Should you hire Drain Savants?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Drain Savants?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Drain Savantsisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Evanston · Orland Park · Homer Glen