Drain Man
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Based on review analysis
1 concern
Critical pricing concern: dimension scoring shows 0/100 fairness despite 5 star reviews. This suggests either reviews lack pricing detail or a significant hidden pricing issue—clarify costs upfront
Trust Score: 0/100 · Based on 28 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 28 Reviews Tell Us
Emergency Response
Same-day or next-day emergency response: 2 of 5 reviews explicitly mention arriving the same day they called, with one completed in under 30 minutes
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses from customer feedback, but pricing_fairness dimension scores 0/100—request itemized quote before work begins
Critical pricing concern: dimension scoring shows 0/100 fairness despite 5 star reviews. This suggests either reviews lack pricing detail or a significant hidden pricing issue—clarify costs upfront
Quality & Professionalism
Consistently high-quality workmanship across diverse jobs (gas lines, water heater flushing, sewer line unblocking, sink repairs)
Professional demeanor and communication: 3 reviews specifically praise politeness, respectfulness, and going above and beyond
Communication
Professional demeanor and communication: 3 reviews specifically praise politeness, respectfulness, and going above and beyond
Respect for Your Home
Professional demeanor and communication: 3 reviews specifically praise politeness, respectfulness, and going above and beyond
Pricing
Not enough data to identify weaknesses from customer feedback, but pricing_fairness dimension scores 0/100—request itemized quote before work begins
Customer reviews
Reviews from Google, Yelp & more
They installed a new gas line for a future gas stove and flushed my tankless water heater. Very pleased with all work. Repeat customer!
We recommend Drain Man to anyone with plumbing issues. They are always on time and go above and beyond to make sure we are happy.
Very quick to respond to my inquiry. Had manners and very respectful. Will definitely use again if need to.
HIGHLY RECOMMENDED! I was pleasantly surprised that they were able to come the day I called! Mike was very professional and handled the situation! My issue was fixed in less than 30 minutes! I could not be more thankful! I am a salon owner and one of our sinks was out of commission, causing a delay for our stylists. So, I absolutely appreciate Mike coming out so quickly! I will definitely recommend them to all my family, friends and clients!
Unblocked sewer line. Marked location of sewer line and contacted ,after several calls that could not come, and found a company that was able to come So very pleased that they were able to come to my house this morning other company cleaned my septic tank and now this afternoon Problem is fixed!, so pleased
Business details
Service area
Based in Trussville. Serves 8 nearby cities within 20 miles:
Drain Man