Drain Doctors Sewer & Drain
Plumber · Fort Collins, CO · Open 24 hours per Google listing
Our verdict
Drain and sewer specialist — 13 drain-cleaning and 13 sewer mentions across 100 reviews. Joel and Donnie repeatedly cited for fast same-day callbacks, including a Sunday afternoon sewer backup cleared in under an hour.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Cleared a Sunday afternoon sewer line backup in under an hour
1 cited review
“We had a sewer line backup on a Sunday afternoon. Drain Doctors were out early that evening and had it cleared in less than an hour.”
Returned a voicemail almost instantly and arrived within half an hour for a clogged main sewer
Cited in 1 of the 100 reviews we analyzed.
Snaked an 80-foot kitchen drain blockage and offered prevention tips
1 cited review
“Clogged kitchen drain causing us to call Drain Doctors...Joel arrived that morning and snaked it out...80 feet.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
12 of 100 sampled reviews are 1-star — a one-word "Rude" complaint sits alongside detailed ghosting reports
“That never happened and we got ghosted without an explanation. You’re busy, I get it, but this is not good business practice”
Cited in 2 of the 100 reviews we analyzed.
Customer reports being ghosted after two scheduled septic visits on a time-sensitive issue
“That never happened and we got ghosted without an explanation. You’re busy, I get it, but this is not good business practice”
Older Yelp review reports a recurring backup a month after a $230 mainline jetting and disputed billing
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Called about a septic issue, was told he would be out the next day. We followed up the next day and was told he’d be out the following morning. That never happened and we got ghosted without an explanation. You’re busy, I get it, but this is not good business practice and you wasted two days on a time sensitive issue. We had a great experience with a competitor.”
“The first time I called Drain Doctors, they were quick and fixed my drain issues pretty quickly although did I thought the bill was a little high. $230 to have the mainline jetted and cleaned. It has only been a little over a month and my drains are backed up again. When I called today, they weren't able to look up my information. I don't think they have an effective method (a computer) for looking up customers …”
“We had a clogged drain in our guest bathroom, Christian came out to unclog. He spent about 15 minutes on the job & charged $100. That was fine considering it worked after, 1 week later the drain clogged up again. I called back to share this information with them & they sent out Joel who was the father of the boy who came out the previous week. I got charged another $100 for that same repair. If Christian would have …”
Positive
“Joel came out and put a ton of hard work in snaking my seriously clogged main line. Took some doing but he got it. Very impressed by his tenacity. Don’t know if I would have had the patience he did. Fair price too. Would recommend!”
“These guys returned my call almost before I'd finished leaving a voicemail about my clogged main sewer line! A friendly, professional technician arrived within half an hour and cleared out the sewer line within minutes. The price was extremely reasonable and the speed of service couldn't have been any better. Thank you!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jan 2026.
Across platforms
Should you hire Drain Doctors Sewer & Drain?
Best for
- Drain and sewer work
- Sewer line repair and replacement
Hire if
- You need fast same-day or after-hours response
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need airtight scheduling and guaranteed arrival times
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Drain Doctors Sewer & Drain?
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Find plumbers near you
Drain Doctors Sewer & Drainisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Westminster · Littleton · Evergreen