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Drain Charmer Plumbing & Rooter, Inc. - Norwalk

Norwalk, CA
5(6 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

1 concern

upselling concerns

Trust Score: 0/100 · Based on 6 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 6 Reviews Tell Us

Emergency Response

Quick response and problem-solving: responded quickly to sewer backup emergency and resolved water heater issue over phone before even charging for a visit

Emergency and same-day calls

What To Watch Out For

2 reviews mention membership programs or upselling

Upselling concerns

Quality & Professionalism

Clear communication: multiple reviewers mention Andrew explaining issues in understandable terms and answering questions professionally

Quality workmanship with no shortcuts, completing jobs efficiently and correctly

Communication

Clear communication: multiple reviewers mention Andrew explaining issues in understandable terms and answering questions professionally

Fast ResponderClean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

B
Bernard Tan

The most honest and transparent plumber solution we had. Plumbing problem is very stressful. Encountered a lot of opportunistic people. But this guy, Andrew, is different. The most honest guy we've met. We won't ever forget how he helped us. Thumbs up. If you have plumbing problem, just call Drain Charmer. Problem solved. You dont need to worry about plumbing people or company making the problem too big to charged us big amount. We've experienced it that's why we're sharing it. God bless you always, Andrew. Thank you very much....

G
Gary Belo

I highly recommend Drain Charmer Plumbing, All questions you may have when it comes to their services will be answered in a very professional manner. They will do the job the correct way no short cuts.

J
Jose Serrano

Had a little. problem with my water heater Over the weekend my expansion tank had a hole in it and was leaking water I swapped the tank with a new one when I tried to turn on the pilot it would not start I ended up calling a plumber so he can try to get it fixed he ended up telling me I needed a new control module and the burner assembly and by the way He was gonna charge me over $500 to replace them I called the manufacturer and found out I still had it under warranty But one of the parts I needed was not gonna get here for two weeks so my wife and I thought that was too long of a wait I decided to get a few quotes on installing a new water heater b4 I I committed to the first plumber on installing a new tank I called a few #s and believe me when I say everybody wants to take you to the bank I ended up coming across Andrew from Drain Charmer on the Norwalk Facebook page he asked me about the problem I was having with my water heater walked me through on how I would say reset my water heater disconnected a couple of wires reconnected them and in about 5 minutes my water heater started working again I was pretty surprised that he would even attempt to help me out without. Me handing any money over to him I thanked him and had him come out and check if everything. Was ok with my water heater and ended charging me a very reasonable price i will definitely hold on to Andrews# hard to find a good honest plumber now And days everybody is trying to take advantage of you and upsell you on work u don’t need done

A
Araceli Pelayo

We had a sewer backing up at our home in Norwalk and called Drain Charmer Plumbing and Rooter. They responded quickly, Andrew was so helpful and he explained everything to us. They cleared the sewer line, and installed a new sewer cleanout to prevent future backups. No upsell gimmicks or big company games just honest professional work. If you need sewer backup repair, drain cleaning, or cleanout installation in Norwalk, I highly recommend them.

C
Chanel Paircharoen

I had a laundry drain stoppage. Andrew was super knowledgeable and was kind enough to explain the issue in understandable terms! Got the job done quickly efficiently. Recommended.

Business details

Phone
(562) 215-6244
Address
13328 Thistle Ave, Norwalk, CA 90650, USA
Hours
Open 24 hours

Service area

Based in Norwalk. Serves 43 nearby cities within 20 miles:

Last updated July 3, 2026 · Data from Google Reviews
0

Drain Charmer Plumbing & Rooter, Inc. - Norwalk

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