Douglas Orr Plumbing, Inc.
Plumber · Hialeah, FL · Open 24 hours per Google listing
Our verdict
Expert-level diagnostics and meticulous workmanship with same-day response; all 5 reviews are perfect scores with specific praise for problem-solving on complex jobs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 15 plumbers we've reviewed in Hialeah, FL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional diagnostic expertise: 2 of 5 reviews highlight master-level problem-solving on difficult cases (Toto installation that stumped competitors, complex drain with embedded metal object).
1 cited review
“master plumber quickly recognized the issue and put together a solid plan”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Fast response and same-day service: 2 reviews explicitly mention on-time arrival and same-day completion (water heater via Home Depot, kitchen drain).
1 cited review
“arrived on time, quickly diagnosed the issue, explained everything clearly”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Thorough, detail-oriented execution: 3 of 5 reviews emphasize careful work, attention to detail, and follow-through (tank flushing, drain testing, clean work areas).
1 cited review
“arrived on time, quickly diagnosed the issue, explained everything clearly”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Clear communication during service: 3 of 5 reviews note technicians explained work as they went and kept customers informed throughout.
2 cited reviews
“arrived on time, quickly diagnosed the issue, explained everything clearly”
“master plumber quickly recognized the issue and put together a solid plan”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Great experience with Douglas Orr Plumbing. Pricing was fair, and Juan and James were excellent. They arrived on time, quickly diagnosed the issue with my water heater, explained everything clearly, and completed the repair efficiently. They replaced the necessary components, flushed the tank, and made sure everything was working properly before leaving. Professional, knowledgeable, and courteous throughout the …”
“I hired Douglas Orr Plumbing to come check out my bosses’s new Toto Neo Rest that was installed a little over a year ago, there was a infrequent leakage problem that no other plumber in town could resolve. I was referred to the company by Toto themselves, I was told they are the only experts on Toto installations in dade county. Orr plumbing send Angel and Matt to come resolve the problem that I was having that no …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 820 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Hialeah · Miami Beach