Doug Mullaly Plumbing
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Not Verified
No emergency data in reviews
Mid-Range
Based on review analysis
1 concern
Unresponsive to repeat contact: reviewer documented 3 contact attempts over 14 days with no reply from Doug
Trust Score: 0/100 · Based on 31 reviews
Our Verdict
#9 of 15 in Canton, OH
Hire if: You need high-quality work that holds up over time
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You need detailed walkthroughs and written estimates before work starts
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 11 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 31 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Contact reliability is a concern: 1 reviewer reports 3 unanswered calls and zero follow-up over 2 weeks
Unresponsive to repeat contact: reviewer documented 3 contact attempts over 14 days with no reply from Doug
Communication
Contact reliability is a concern: 1 reviewer reports 3 unanswered calls and zero follow-up over 2 weeks
Customer reviews
Reviews from Google, Yelp & more
Best plumber in the area by far! Extremely knowledgeable and good at what he does.
Needed shower faucet fixed. I've had 3 different plumbers out. It was a commercial faucet and no one knew how to fix it, actually had a guy sit on my toilet for almost an hour looking up illustrations on his phone on how to fix it 🤔. To the rescue was Doug. Got his name from Renners plumbing supplies, where I went to buy a part for shower. He spent 2 1/2 hours. Knew exactly what he was doing, no hesitation. A lot of plumbing had to be redone and a new faucet. He is now our forever plumber. From nightmare to superman of plumbing. There are really some crazy people out there saying they are plumbers. Would recommend him totally
Doug & his tech came out within a couple hours when we discovered our water heater had corroded and was leaking. They were friendly, professional and efficient! The installation was done within about 1.5 hours; pricing was fair; the whole process was well handled. They even took the time show us how to drain it for yearly maintenance and didn't rush off. This company is top notch and we highly recommend!
Have tried to contact Doug 3 times over the last 2 weeks, no return calls, no text, no follow up of any kind. These positive reviews are misleading. He either has so much work he doesn't to follow up. Jim S
If you are in the Canton/Jackson area and need a QUALITY plumber that you can TRUST, look no further! You need to call Doug Mullaly! Doug is not only a skilled plumber, he is very conscientious and super helpful. Doug will not push you into buying things you don't need and he will ensure that you are taken care of. If additional work is needed, he'll be back the next day. We called Doug on a Friday night and he was there before lunchtime the next day (Saturday). He was able to figure out what we needed (3 other plumbers had failed us), and he did it all with a smile. Doug is a quality plumber and a quality person. You won't be disappointed.
My Water Heater started leaking Friday night, I called Doug Mullaly around noon Saturday and we arranged for him to install a new 50 gallon unit Sunday afternoon. Mr. Mullaly arrived on time Sunday with a new unit. Installation, removal of the old tank and clean up were completed in a professional manner in under two hours at what I deemed a reasonable price.
Doug has completed two different plumbing jobs for us and we are very pleased with the results. One was an emergency and he was able to come and fix it in less than 3 hours from when we initially called him. The second job he fixed our shower drain that was incorrectly installed by a different plumber. He is very professional and reasonably priced!
Doug has completed two different plumbing jobs for us and we are very pleased with the results. One was an emergency and he was able to come and fix it in less than 3 hours from when we initially called him. The second job he fixed our shower drain that was incorrectly installed by a different plumber. He is very professional and reasonably priced!
Doug is an excellent plumber. He is very prompt and goes above and beyond to get the job done. He is very reasonable. I highly recommend him. Susie
Great guy, professional and fair. He gave us great advice on other money saving plumbing suggestions, that we actually used.. I highly recommend him
I called him out for a minor repair. He was quick, knowledgeable and fixed the problem.
Business details
Service area
Based in Canton. Serves 7 nearby cities within 20 miles:
Doug Mullaly Plumbing