Done Plumbing & Drain
Plumber · Santee, CA · Open 24 hours per Google listing
You call them directly — we don't sell your info or route the call.
Our verdict
Fast emergency response with solid workmanship, but pricing fairness is a major concern—investigate costs before committing.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Rapid emergency response: 2 of 5 reviewers specifically praise quick arrival and handling during urgent situations (burst pipe, slow drain)
1 cited review
“handled it quickly. It's working fine now.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Thorough diagnosis and proper repairs: 3 of 5 reviewers mention careful inspection, finding root causes, and durable solutions
1 cited review
“carefully inspected the system and implemented the right solution”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Burst pipe experience: Handled sudden pipe rupture with urgency and the repair has held up well over time
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing fairness dimension scored 0/100 despite all 5-star ratings—suggests customers may be satisfied with work but unhappy with bills; verify final costs before emergency call
“carefully inspected the system and implemented the right solution”
1 more cited review
“handled it quickly. It's working fine now.”
Cited in 5 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Pricing fairness score of 0 indicates consistent cost concerns across analyzed reviews, though specific dollar amounts are not detailed in review text
Keep it in proportion: these concerns are cited in 5 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“A long standing drainage issue finally came to an end after their plumbing crew carefully inspected the system and implemented the right solution.”
“My shower started draining slower without warning. They handled it quickly. It’s working fine now. No more standing water.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 6 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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