Dismuke Plumbing
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Not Verified
No emergency data in reviews
Mid-Range
Based on review analysis
2 concerns
Multiple no show + non responsive complaints — one water leak call was rescheduled then never serviced, with calls rejected and texts unanswered., Unexplained $100 charge on a customer's card after a job, followed by unreturned calls.
Trust Score: 78/100 · Based on 45 reviews
Our Verdict
#5 of 9 in Duncan, OK
Hire if: You need high-quality work that holds up over time
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You want detailed upfront explanations
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 38 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 45 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Scheduling can fall apart — Aundrea Welch's water leak appointment was rescheduled then no-showed, with calls rejected and texts unanswered.
One reviewer reports an unexplained $100 card charge after the job, then unreturned calls.
Multiple no show + non responsive complaints — one water leak call was rescheduled then never serviced, with calls rejected and texts unanswered.
Unexplained $100 charge on a customer's card after a job, followed by unreturned calls.
Quality & Professionalism
Same-day water heater replacement on Thanksgiving eve — picked up the unit, installed, updated pipe and fittings, cleaned up afterward.
Communication
Same-day water heater replacement on Thanksgiving eve — picked up the unit, installed, updated pipe and fittings, cleaned up afterward.
Scheduling can fall apart — Aundrea Welch's water leak appointment was rescheduled then no-showed, with calls rejected and texts unanswered.
One reviewer reports an unexplained $100 card charge after the job, then unreturned calls.
Customer reviews
Reviews from Google, Yelp & more
Early morning call the day before Thanksgiving, they answered and got back with me on a time for the same day. Unfortunately, we needed a new water heater. They picked it up, installed it, updated pipe and fittings, and cleaned up afterwards. Quick and efficient. Thankful they were able to help us out. Would definitely recommend and use again.
Had the bathroom faucet shutoff valve snap off and had to turn the water off to the house. Dismuke plumbing was the only company I contacted that was able to have someone out not just the same day but within a couple hours. Mike was fantastic and respectful. He got the parts we needed and had it fixed, total time including getting the parts was about an hour. He even closed up the street shutoff valve and brought the key to the porch. Best part was that they didn't charge an emergency fee. Just a normal trip charge, parts charge and 1 hour labor. So much less than what I was expecting. Thanks Mike and Dismuke plumbing for a fantastic job!!!
Just bought a place from a flipper real estate group and was basically blind on layouts ,surveys, permit history, repair history, or serviceability and within a week my well quit on me. They came out the same day, and the service guy was quick and efficient and ID'd the problem almost immediately. Went and got part needed and returned and had it fixed all within 4 hours of me calling. Then only charged me 200 because it was Xmas time! So glad we chose oklahoma and this area, so far every professional service we've used has been courteous, prompt, and willing to work to help in payment and all around nice people. Never would have got that level of service in my home state of Texas! Highly recommend this business!
Used these guys twice... Will NOT use again! I had actually considered using them again.. called about 6 times back to back only to have my calls be fwd to voicemail. Fiance called right after I did and got answered..(her number was blocked soon after they realized she was my fiance). I've always paid my bill and never had an issue with them... The only reason I considered using them is because they were cheaper than the rest... Im starting to realize why now .... Called a different company to do the job right ....
I would NEVER use these people. They check on the job, then have you wait forever and beg them to do the job.
I called their office on Thursday to schedule someone to check a water leak at my meter that the city said was on my side. I was told someone would be out the next morning. We waited until around 11 to call and we're told they would call us back after lunch. My husband inally received a call around 3 saying they were on their way so he left work to meet them. They never showed up. He attempted to call kutiple times only to have his calls rejected. He finally received a text saying to text the number. No response to texts. I attempted to call and had the same thing happen. Now we are stuck all weekend with a huge puddle in our front yard. They could have at least been professional enough to let us know they weren't coming but even that is apparently too much for them. I will never recommend this company to anyone!
I was very pleased with my experience with Dismuke plumbing. At a time when they were swamped with requests for service, providing services and having difficulty sourcing supplies due to the number of plumbing problems caused by this year's extremely cold weather they stayed in touch and managed to carve out enough time to repair my fairly minor plumbing problem so that I could get my water service restored. Shirley, the owner, was very caring,attentive, and stayed in touch. Bobby, the plumber, was friendly, knowledgeable and competent. He also made recommendations to avoid having this problem again. I plan to call Dismuke plumbing and request Bobby for any future plumbing needs I have.
I got a fast response, came out the same day to look at a newly purchased fix n flip home. The price I got was for a few leaks, but as we tore into the walls, of course more was needed. Replaced all galvanized plumbing, new valves; to kitchen, bathroom, laundry and out door hoses. Plus made great suggestions that I didn't think of. Stayed till 6pm to get the water on and without electricity! Great company, can't suggest them enough.
November 2022 our son was coming to visit what a time for the master bathroom to stop up ! Out of 5 other places we called They were the only ones who could help us that day!! we were so very thankful for them great job guys!!
Needed all of our plumbing unstopped. Also had a rusted drip pan for our a/c and they were nice enough to check it out and teach us how to change it. Dismuke was beyond affordable and helpful. Couldn't have asked for better.
Awesome Service Kept us informed at all times let us know things before doing it, worked long hours got us up an going & Answered All 0ur Questions *We was not an easy fix to say the least* 💕Thank you So Much💕
When I called they answered right away and had a plumber out the very next morning.The took care of everything in a timely manner. He did great work. Absolutely would recommend this company to anyone.
Excellent service! I was in a bind untill I called Dismuke Pluming. They did a great job at a fair price. I'll definitely use them next time. I just never hope I have to.
Phyllis is wonderful and helpful. They are amazing about getting out to you the same day, and the prices are comparable or better than others in town.
Lady said they would come out and get it taken care of. After no one showed up, several unanswered/ignored calls, I guess my money wasn't good enough!
Business details
Service area
Based in Duncan. Serves 1 nearby cities within 20 miles:
Dismuke Plumbing