Dennis L Williams Plumbing
Plumber · Zephyrhills, FL
Our verdict
4.1★ across 14 reviews; only 5 analyzed with reviewConsistency=0.04 — sharp split between 3 five-star and 2 one-star reviews. Two 1-star reviews cite price doubles and unfinished paid work.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Water heater replacement done and hot water restored within a couple hours per 5-star reviewer; described as quick, honest, and affordable.
1 cited review
“Ryan and John did an amazing job. They were quick, honest, professional and very affordable. I will never call another plumbing company. My water heater replacement was done and hot water again in a couple hours.”
Scheduling coordination praised: office called twice with ETA updates and they arrived immediately when called after a leak appeared.
1 cited review
“Tried to swap out a faucet but after 2 days there was flooding underneath the sink. Called and they were out immediately. Stephanie called and scheduled a time...she even called again to give me a current ETA. This is service you will never get from other companies.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Reviewer paid for service that was not completed; owner refused to speak directly, said refund was "in the mail" — unresolved (Google, Sep 2022).
Cited in 1 of the 5 reviews we analyzed.
Red flag
Quoted price doubled; kept customer without water overnight, then had secretary call to say owner was angry the customer chose another plumber after a 3+ week delay (Google, Jun 2019).
“For you to try and double a price you quoted me and my family and keep me out of water over night and then have your secretary/ helper call in morning and say your mad because I choose another person to a job that I asked you for a quote, that you blew me off for 3 + weeks.”
Owner avoided direct contact in 2 of 5 analyzed reviews; had secretary handle complaints and disputes instead of speaking to customers.
“For you to try and double a price you quoted me and my family and keep me out of water over night and then have your secretary/ helper call in morning and say your mad because I choose another person to a job that I asked you for a quote, that you blew me off for 3 + weeks.”
Cited in 2 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“This guy is a piece of work. I feel so bad for his secretary, Stephanie. He came to my home, talked a good game, about being local good Ole boy. Then, no contact at alIams. has his secretary do his dirty work. He did not complete the service he was paid for. Stephanie said, " he doesn't do that". Well, he said he did, and was paid for it. Still waiting on the refund he said was "in the mail." Just moved …”
“It sad that a guy that has a business and acts the way you did and didn't have the integrity to talk to me in person instead of hide behind your secretary/ helper even when I asked to speak with you or you personally contact me. For you to try and double a price you quoted me and my family and keep me out of water over night and then have your secretary/ helper call in morning and say your mad because I choose …”
Positive
“Plumb Crazy Plumbing was a great first time experience. They were reliable, reasonable, and thorough with the job. Mike and John were very understanding with my problem. It is an old home and the plumbing that was done by the prior property owners were not done with a licensed plumber. Plumb Crazy prior to closing up the job made sure that all was working properly and there were no more leaks or clogs.. Thank …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 14 reviews so far. Treat this as a first read.
Newest review in our sample: Sep 2022.
Should you hire Dennis L Williams Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need airtight scheduling and guaranteed arrival times
- You need rock-bottom prices with zero flexibility on the quote
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Dennis L Williams Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Dennis L Williams Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Zephyrhills · Saint Leo · Plant City · Land O Lakes