Delta 1 Plumbing
Fast Response
Reviewers confirm quick response
Not Verified
No emergency data in reviews
Mid-Range
Based on review analysis
1 concern
Discrimination allegation: long term customer reports being refused service by a male employee who would not provide an explanation, and office address on Google Maps is reportedly incorrect
Trust Score: 0/100 · Based on 34 reviews
Our Verdict
#4 of 7 in Grand Prairie, TX
Hire if: You need fast same-day or after-hours response
Hire if: You need high-quality work that holds up over time
Caution if: You need detailed walkthroughs and written estimates before work starts
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 38 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 34 Reviews Tell Us
Emergency Response
Same-day emergency response during 2021 Texas freeze — arrived on time, quickly located and repaired burst pipe before further damage
What To Watch Out For
unprofessional theme in 2 of 38 reviews — thin base means even 2 incidents is a meaningful signal; one alleges discriminatory treatment toward a multi-year commercial customer
Discrimination allegation: long term customer reports being refused service by a male employee who would not provide an explanation, and office address on Google Maps is reportedly incorrect
Quality & Professionalism
Drain cleaning and hydro-jetting completed efficiently by named techs (Audi, Austin); clear communication about work performed
Water heater installs praised in 5 reviews with transparent pricing and knowledgeable techs
Communication
Drain cleaning and hydro-jetting completed efficiently by named techs (Audi, Austin); clear communication about work performed
Pricing
Water heater installs praised in 5 reviews with transparent pricing and knowledgeable techs
Customer reviews
Reviews from Google, Yelp & more
Audi installed a new water heater for us! He did a great job thank you Delta 1 and Audi !! Definitely recommend.
Very fast and friendly service, taking care of business on the spot. Audi was phenomenal.
Thank you Delta 1, Audi came out to do our drain cleaning and was very pleased with the job done. I recommend this company they were on time and very knowledgeable and responsive
I have been hiring this company for several years to do my backflow tests in my businesses and I have never had any problems. I was attended by a very kind woman but this year I was attended by a man who made me feel discriminated against for the reason that he did not want to give me the service with the reason that they did not do that and I tried to go to the office to talk to someone and he did not want to give me the address since it is not correct on google maps or at least I went and could not find them he was rude and discriminatory and it is a pity because I consider that it is a good company and this worker is giving him a bad reputation he said he was the manager this happened on 04-19-23 4:45pm
Overly priced and rude man on the phone
First off, I'd like to start out with saying that these guys are punctual, professional, and do a very good job. The owner made a special trip out to my house with his two plumbers because the problem I described to him over the phone just didn't seem right and he wanted to make sure the job got done correctly. That was pretty cool. When the problem turned out to be way more minor than initially anticipated, the owner left and the two plumbers stayed and fixed the problem. The plumbers did a great job, they were clean, and they were nice. Here's my problem: the cost. If it's true that you get what you pay for, then I now have the absolute very best hot/cold washer connectors on the planet. The cost to replace the hot/cold nozzles with about one foot of copper was $455. The Labor was $225 for the first guy and $99 for the second. TOTAL TIME: 1 hour and 5 minutes. Parts were $100 with a $22.50 supply charge. Again, I want to say they did a great job. I just think I was overcharged by about $200. So, if you've got the money, GO FOR IT! These are really great guys. But if you're on a budget like me, there are plenty of other guys out there that will give you the same work for less money.
We were one of the many houses with busted pipes during the recent freeze. We were disparate and needed help right away. We called Delta 1 Plumbing and the lady who answered the phone was courteous and polite and assured us someone would be here the next day. Beaudy was a godsend and arrived on time. He quickly found and repaired the leak before any more damage occurred. He explained what had happened and what was needed to repair it.He did an amazing job and we are forever grateful.! We will use Delta 1 Plumbing for all our plumbing needs and highly recommend them.
Patrick & John communicated succinctly, set realistic expectations, performed the work in a expeditious time frame and were a pleasure to have on site. I would recommend them again to anyone with a plumbing issue. Pricing was fair and work was excellent. Thanks gentlemen for helping us resolve our plumbing issues.
Driver in a company pickup truck was driving recklessly in a parking lot, swerving in and around vehicles by gas pumps then failed to stop exiting the lot diving across several lanes without signal. Right as school was letting out. Couldn’t get truck number, barely caught the company info.
Michael B. you are a godsend! Thank you for your professionalism and honesty! You did a job fit for a team all by yourself and you did it perfectly! My family & I will be your customers until the end of your career! The world needs more like you! Thank you sir!
Audi gave us great service our water heater was old and needed replacing he was very profesional and just great. Thanks rc pros for having great guys like him on your team
Thought I had a simple problem and actually end up being a slab leak. Josh b came and located it and they got started on there work the next day. Great company
Austin showed up on time and was very good at explaining the issues and resolutions. He performed work quickly. Would highly recommend.
Audi help is with our sewer problem. He was great. Help us with our problem and very nice guy. Thank you for hiring great people.
Audi installed a new water heater he was very professional and friendly! Definitely recommend to call Delta 1 plumbing
Business details
Service area
Based in Grand Prairie. Serves 19 nearby cities within 20 miles:
Delta 1 Plumbing