Defense Plumbing
Plumber · Lakewood, CO · Open 24 hours per Google listing
Our verdict
92 of 94 sampled reviews are 5-star with reviewConsistency 0.97; tech Jordan answers the phone directly (no dispatch middleman) and gets named in 21 fast_response and 31 professional mentions.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 94 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
21 of 94 reviews cite fast_response and 9 cite clear communication — Jordan answers calls directly, no call-center middleman
1 cited review
“I had great experience with Jordan, he answered the phone (no dispatch service middleman involved) and was able to review the issue based on pictures I sent him.”
Cited in 3 of the 94 reviews we analyzed — 2 cited reviews not excerpted here.
Friday-afternoon weekend availability documented when other plumbers refused the job
Cited in 2 of the 94 reviews we analyzed.
Cost-saving approach — Jordan attempts cheaper repair part before replacement, saving customer money on hose bib and water heater jobs
2 cited reviews
“Instead of immediately trying to replace the whole thing, Jordan went above and beyond to try to find the inexpensive replacement part that we were having trouble finding on our own”
“I had great experience with Jordan, he answered the phone (no dispatch service middleman involved) and was able to review the issue based on pictures I sent him.”
What reviewers report — the concerns
We looked for patterns of complaints in the 94reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“I scheduled Defense Plumbing, through thumbtack.com, to fix a number of things that were wrong with an investment property I ended up with. The first item was to fix a leaking shower valve. When the water was shut off it still dripped. Patrick came out and had a list of recommendations to fix the leaking shower valve. The price would be $3100. I calmly told him he was insane. I went to home depot, bought a price …”
Positive
“Jordan was INCREDIBLE! He was able to help me out on a Friday afternoon when no-one else could or would and then went out of his way to be extremely flexible with timing of the repair and also made it a point to not repair things that did not have to be (so we wouldn't have to pay needlessly more). His professionalism, customer service, expertise, and communication are all truly 5 star. I have definitely found a …”
“If I could leave Jordan and Defense Plumbing a ten-star review, I would. Jordan is quick to respond, knowledgeable, efficient, and kind. My husband and I have contracted Jordan for several plumbing projects over the last few years and we are amazed at the workmanship and quality of service every time. If you are searching for a plumber, look no further! Defense Plumbing is the best of the best!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Defense Plumbing?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Defense Plumbing?
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Find plumbers near you
Defense Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Littleton · Westminster · Evergreen