Daughrity & Sons Plumbing
Plumber · Sumter, SC
Our verdict
4.5 stars on 15 reviews but sharp polarization (reviewConsistency 0.36): 4 five-star reviews confirm same-hour emergency response and fair pricing on a difficult tankless install; 1 one-star documents hostile phone manner.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #7 of 10 plumbers we've reviewed in Sumter, SC · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Sub-hour response to urgent call — diagnosed and fixed shower issue in minutes after arriving within the hour
1 cited review
“Jay responded to an urgent call to help fix our shower within the hour. He quickly identified the issue and had the matter resolved in a few minutes. He's an extremely flexible and capable plumber.”
Difficult tankless water heater replaced within one day with fair pricing noted
1 cited review
“Mr Daughrity was awesome! Responsive & friendly. Replaced my tankless hot water heater within a day, and it was not an easy project. Fair pricing & quality work.”
32-year repeat customer loyalty documented — always responsive, excellent on repairs even if area-wide issues add days
1 cited review
“Daughrity Plumbing has been our "go to" for over 32 years. We have never been disappointed and they have always been responsive to our calls.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1-star reviewer reports rude phone attitude; owner's public counter-response disputed call count — at 5 analyzed reviews, a single incident is a meaningful signal
“Very rude and unprofessional I wouldn't recommend this business to anyone! The man who picked up the phone has a horrible attitude and when asked questions his responses were very rude”
Phone manner flagged as hostile in 1 of 5 analyzed reviews — owner publicly disputed the account, adding a confrontational dynamic
“Very rude and unprofessional I wouldn't recommend this business to anyone! The man who picked up the phone has a horrible attitude and when asked questions his responses were very rude”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Very rude and unprofessional I wouldn’t recommend this business to anyone! The man who picked up the phone has a horrible attitude and when asked questions his responses were very rude Since I can’t respond with a reply to yours you are a bold face liar. My husband called you once because we saw your truck at a red light and needed help with plumbing and asked if you gave quotes over the phone. we did not call you …”
Positive
“He was very nice and did a great job of explaining and fixing the problem and the steps we will need to take in the future . We will definitely be using him again and referring him to all of our friends!”
“Daughrity Plumbing has been our “go to” for over 32 years. We have never been disappointed and they have always been responsive to our calls. If there is an area-wide issue then yes, it may take a few days for them to get to you, but they will, and are always excellent with the repair.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 15 reviews so far. Treat this as a first read.
Newest review in our sample: Oct 2025.
Should you hire Daughrity & Sons Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You want detailed upfront explanations
- You need airtight scheduling and guaranteed arrival times
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Daughrity & Sons Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.