Daughrity & Sons Plumbing
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Not Verified
No emergency data in reviews
Mid-Range
Fair Pricing ✓
1 concern
1 star reviewer reports rude phone attitude; owner's public counter response disputed call count — at 5 analyzed reviews, a single incident is a meaningful signal
Trust Score: 0/100 · Based on 15 reviews
Solid pickOur Verdict
#9 of 15 in Sumter, SC
Hire if: You need high-quality work that holds up over time
Hire if: You need fast same-day or after-hours response
Caution if: You want detailed upfront explanations
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 15 Reviews Tell Us
Emergency Response
Sub-hour response to urgent call — diagnosed and fixed shower issue in minutes after arriving within the hour
What To Watch Out For
Phone manner flagged as hostile in 1 of 5 analyzed reviews — owner publicly disputed the account, adding a confrontational dynamic
1 star reviewer reports rude phone attitude; owner's public counter response disputed call count — at 5 analyzed reviews, a single incident is a meaningful signal
Quality & Professionalism
32-year repeat customer loyalty documented — always responsive, excellent on repairs even if area-wide issues add days
Communication
32-year repeat customer loyalty documented — always responsive, excellent on repairs even if area-wide issues add days
Pricing
Difficult tankless water heater replaced within one day with fair pricing noted
Customer reviews
Reviews from Google, Yelp & more
Jay responded to an urgent call to help fix our shower within the hour. He quickly identified the issue and had the matter resolved in a few minutes. He’s an extremely flexible and capable plumber. We will be using him for all future jobs.
Mr Daughrity was awesome! Responsive & friendly. Replaced my tankless hot water heater within a day, and it was not an easy project. Fair pricing & quality work. Highly recommend!
He was very nice and did a great job of explaining and fixing the problem and the steps we will need to take in the future . We will definitely be using him again and referring him to all of our friends!
Very rude and unprofessional I wouldn’t recommend this business to anyone! The man who picked up the phone has a horrible attitude and when asked questions his responses were very rude Since I can’t respond with a reply to yours you are a bold face liar. My husband called you once because we saw your truck at a red light and needed help with plumbing and asked if you gave quotes over the phone. we did not call you more then one time because of the way you answered the phone the first time we would never call you again. You can keep saying things about customers to make yourself look better but I know we only called you once. Good luck with your company.
Daughrity Plumbing has been our “go to” for over 32 years. We have never been disappointed and they have always been responsive to our calls. If there is an area-wide issue then yes, it may take a few days for them to get to you, but they will, and are always excellent with the repair.
Business details
Service area
Based in Sumter. Serves 1 nearby cities within 20 miles:
Daughrity & Sons Plumbing