Daniel & Donna Plumbing Service, Inc - Broomfield, CO
Plumber · Westminster, CO · Open 24 hours per Google listing
Our verdict
Strong fast-response record (themeCounts.fast_response=22 of 100 reviews) but recurring pricing complaints in 3+ reviews: $530 for a sink strainer, $5,000+ water heater invoices disputed after verbal quotes.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day water heater installs confirmed in multiple reviews — called in the morning, unit installed before end of day
1 cited review
“Daniel ended up calling me back within about 15 minutes, and was at my house within a half an hour from then. He quickly helped diagnose and locate the pinhole leak in the pipe in our ceiling. Had it fixed within about 10 minutes of finding it. Pricing was very fair, especially considering the emergency situation and how quickly he came.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Emergency response under 30 minutes cited in 2 of 12 evidence quotes, including a Christmas Eve pinhole leak fixed in ~10 minutes
1 cited review
“Daniel ended up calling me back within about 15 minutes, and was at my house within a half an hour from then. He quickly helped diagnose and locate the pinhole leak in the pipe in our ceiling. Had it fixed within about 10 minutes of finding it. Pricing was very fair, especially considering the emergency situation and how quickly he came.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Sunday/holiday availability confirmed: toilet valve fixed on a Sunday, Christmas Eve faucet repair completed
1 cited review
“Daniel's son, Nicholas, came to our home to help with a toilet valve issue and to replace some components as well. He was prompt, gave us the price up front and did quality work. He even fixed the drain trap in the sink without me asking him to.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
$400–500 verbal quote ballooned to $5,000+ on water heater replacement with no itemization — owner denied original quote
“A $400-500 verbal bid suddenly turned into a $5000+ bill without any communication along the way regarding additional costs nor any itemization. Daniel couldn't even tell me the cost of the water heater itself when he handed me the bill.”
Red flag
$530 charged for a 30-minute sink strainer replacement (part cost ~$13) — reviewer calls it a 'total rip off'
“If you want to pay $530 for a less than 30 minute job to replace a $13 sink strainer, then go ahead and hire him. Total rip off!”
Red flag
Tankless water heater install refused to be brought to code after failed inspection — customer forced to escalate
Cited in 1 of the 100 reviews we analyzed.
Pricing is opaque and disputed: 3 of 12 evidence quotes cite charges far above initial quotes, including $530 for a 30-minute sink strainer swap and a $400–500 verbal bid inflated to $5,000+
“If you want to pay $530 for a less than 30 minute job to replace a $13 sink strainer, then go ahead and hire him. Total rip off!”
1 more cited review
“A $400-500 verbal bid suddenly turned into a $5000+ bill without any communication along the way regarding additional costs nor any itemization. Daniel couldn't even tell me the cost of the water heater itself when he handed me the bill.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Two 1-star reviews cite failed or code-non-compliant tankless water heater installs with no follow-through on fixes
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 5 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Edit: this plumbing company failed to fulfill its obligations when installing a tankless water heater. They refused to fix their mistake and bring their work up to code. We will never use them again. We made the mistake of putting raw green bean clippings down our disposal at our new house, causing a backup in our kitchen sink right after dinner. These guys showed up the next morning, found the clog in a horizontal …”
“Make sure you get direct cost estimates and agreements upfront. They will act all nice and charge you what they think they can get out of you. We had a leaking mani block… he turned a screw 12 minutes in and it stopped leaking. $299 because he said he ‘touched the equipment’ and had to charge me. Clearly not concerned with repeat business. I wish I read into the reviews more deeply. Based on other reviews on …”
“We recently contacted this company because one of our two tankless water heaters was showing an error code. When we called, we explained the issue in detail and scheduled an appointment. Two technicians—who are part of this family-run business—came out. They were polite when they arrived and explained the pricing for flushing both units. The price was higher than expected, but we agreed to it. They then left to …”
Positive
“Daniel was great! The day before Christmas Eve this year we suddenly had a leak coming through our living room ceiling. I googled plumbers in the Broomfield area and ended up calling Daniel and Donna plumbing due to the reviews I saw. Daniel ended up calling me back within about 15 minutes, and was at my house within a half an hour from then. He quickly helped diagnose and locate the pinhole leak in the pipe in our …”
“Nick and Daniel make an absolute fantastic team and I could not be happier with their work! I highly recommend them for any plumbing job you might have...I know I will be calling them again since I am in a 65 year old house with lots of original parts. Thank you both for your outstanding work!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Dec 2025.
Across platforms
Should you hire Daniel & Donna Plumbing Service, Inc - Broomfield, CO?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
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Find plumbers near you
Daniel & Donna Plumbing Service, Inc - Broomfield, COisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Westminster · Longmont · Platteville · Hudson