Custom Plumbing & Heating
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 101 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 101 Reviews Tell Us
Emergency Response
Fast emergency response documented in 2 reviews, including same-day hot-water heater replacement
Emergency and same-day calls
What To Watch Out For
1 review mentions membership programs or upselling
Upselling concerns
Quality & Professionalism
Multiple reviewers name same crew members (Mason, Jared, George) as professional, knowledgeable, and polite across different jobs
Attention to detail in finishing work (exact, clean drywall cuts; spotless work areas; multiple rechecks) noted in 2 reviews
Pricing
All 5 reviews praise fair, transparent pricing with no upselling; multiple reviewers explicitly note honesty and no overselling
Customer reviews
Reviews from Google, Yelp & more
We have used Custom Plumbing for many years so this review is quite overdue. On every single call, the service has been impeccable, the prices fair, and the plumbers honest and caring. Never any overselling and true kindness from the whole staff. Highly recommend!
Custom Plumbing & Heating has come to our house twice for plumbing issues. The owner, Barry, is very caring and was willing to have his workers come to the house as soon as he could. They did an amazing job with a sump pump installation. They took time to explain how it works and made sure I understood the work that was done. They also came to look at an issue with our bathtub leaking and Mason was very detailed with informing me what the issue was. I would highly recommend this company to anyone in need of prompt and thorough work done by professional and caring workers.
Custom Plumbing & Heating did an amazing job! Mason, George and Jared were terrific! They were knowledgeable, professional, friendly and worked efficiently to upgrade the plumbing in our entire house! They were fantastic!
Mason, Jared and George were polite and expert. They replaced all water lines in my house and made other needed upgrades and repairs. The cuts needed in the drywall were exact and clean. They keep work areas spotless. They rechecked everything several times and made sure I was happy with their work. They do not upsell and I believe the pricing was very fair.
We can't say enough good things about Custom Plumbing & Heating. We had a hot-water heater fail unexpectedly. We called them, they came out promptly to look at the situation, and we had a new heater installed quickly and for a very fair price - thank you!
Business details
Service area
Based in Lancaster. Serves 1 nearby cities within 20 miles:
Custom Plumbing & Heating