All plumbers
CP

Custom Plumbing & Heating

Lancaster, PA
4.6(101 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

1 concern

upselling concerns

Trust Score: 0/100 · Based on 101 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 101 Reviews Tell Us

Emergency Response

Fast emergency response documented in 2 reviews, including same-day hot-water heater replacement

Emergency and same-day calls

What To Watch Out For

1 review mentions membership programs or upselling

Upselling concerns

Quality & Professionalism

Multiple reviewers name same crew members (Mason, Jared, George) as professional, knowledgeable, and polite across different jobs

Attention to detail in finishing work (exact, clean drywall cuts; spotless work areas; multiple rechecks) noted in 2 reviews

Pricing

All 5 reviews praise fair, transparent pricing with no upselling; multiple reviewers explicitly note honesty and no overselling

Fast ResponderClean & Professional24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

S
Susan Allen

We have used Custom Plumbing for many years so this review is quite overdue. On every single call, the service has been impeccable, the prices fair, and the plumbers honest and caring. Never any overselling and true kindness from the whole staff. Highly recommend!

A
Abigail Buckwalter

Custom Plumbing & Heating has come to our house twice for plumbing issues. The owner, Barry, is very caring and was willing to have his workers come to the house as soon as he could. They did an amazing job with a sump pump installation. They took time to explain how it works and made sure I understood the work that was done. They also came to look at an issue with our bathtub leaking and Mason was very detailed with informing me what the issue was. I would highly recommend this company to anyone in need of prompt and thorough work done by professional and caring workers.

L
Laura Fiester

Custom Plumbing & Heating did an amazing job! Mason, George and Jared were terrific! They were knowledgeable, professional, friendly and worked efficiently to upgrade the plumbing in our entire house! They were fantastic!

D
Dion Betts

Mason, Jared and George were polite and expert. They replaced all water lines in my house and made other needed upgrades and repairs. The cuts needed in the drywall were exact and clean. They keep work areas spotless. They rechecked everything several times and made sure I was happy with their work. They do not upsell and I believe the pricing was very fair.

J
John McGrann

We can't say enough good things about Custom Plumbing & Heating. We had a hot-water heater fail unexpectedly. We called them, they came out promptly to look at the situation, and we had a new heater installed quickly and for a very fair price - thank you!

Business details

Phone
(717) 299-7199
Address
902 Columbia Ave, Lancaster, PA 17603, USA
Hours
Varies — check website

Service area

Based in Lancaster. Serves 1 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Custom Plumbing & Heating

4.6$
Call