Crown Plumber
Plumber · Reston, VA
Our verdict
91 analyzed reviews at 97.8% positive; Edmund and Elvis are repeat-named techs and reviewers explicitly call out no nickel-and-diming or unnecessary upsells.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 91 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
What reviewers praise
Reviewer states they 'don't try to nickel and dime you' and the price is known before work starts — pricing transparency cited specifically (themeCounts.fair_pricing=12).
1 cited review
“Unlike many plumbers in the area, they don't try to nickel and dime you. You typically know the price before they start the work, and they never push unnecessary upsells.”
Cited in 2 of the 91 reviews we analyzed — 1 cited review not excerpted here.
Answered the phone on a Saturday and dispatched same-day for a non-working tub faucet (themeCounts.fast_response=37).
2 cited reviews
“They answered the phone (on a Saturday) instead of letting it go to voicemail, and were able to send someone right away to help us with our faucet issue.”
“I called for an emergency service. Crown plumber came in 35 minutes and did excelent service.”
Edmund arrived within 2 hours to install a customer-supplied replacement Moen faucet after a previous plumber had given up on the issue (themeCounts.workmanship=10).
1 cited review
“Edmund was in my kitchen within 2 hours. Along with his assistant, they installed the new faucet, tested it”
What reviewers report — the concerns
We looked for patterns of complaints in the 91reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Critical
“Worst Service !”
“Multiple missed appointments--no calls ever. Had to pay to have their work fixed by another responsive plumber. Improper installation of sump pump/backup. For anything halfway complicated-- Beware”
Positive
“Have had Crown out to help with various plumbing issues over the years. They are always very responsive and helpful, and promptly provide service at a reasonable price. I highly recommend Crown, they are an excellent local Leesburg business!”
“Crown Plumber did a great job replacing my hot water heater with a tankless system. They were quick to respond to my inquiry, and quoted a fair price to remove and replace my existing hot water heater. I will be working with them in the future on any plumbing needs I have.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Jan 2026.
Across platforms
Should you hire Crown Plumber?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
Hire if
- You need a plumber who actually shows up when scheduled
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Crown Plumber?
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