Courtesy Plumbing
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 432 reviews
Top pickOur Verdict
#10 of 16 in West Covina, CA
- Emergency and same-day calls
- You're highly price-sensitive
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 432 Reviews Tell Us
Emergency Response
Fast on-site response: dispatched within minutes of scheduling call, assessed clog affecting bathroom+washing machine+kitchen sink, resolved the same visit (5BgKaPzMisMe4WGqft6h)
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses
1 review mentions membership programs or upselling
Upselling concerns
Quality & Professionalism
Multi-year repeat customer relationship — 'always been outstanding' with consistent named-technician quality across several years
Communication
Technician education noted in 2 of 5 reviews — Johnny Martinez and Richard both took time to explain plumbing issues in detail to customers
Customer reviews
Reviews from Google, Yelp & more
Johnny Martinez was very professional and helpful to educate me about plumbing issues. Greatly appreciated. Cory was also very helpful. Professional!!! Excellent plumbing services. Thank you 😊
Richard was an excellent representative for courtesy plumbing. GREAT customer service service and knowledgeable…explaining the problem and the fix. Appreciated his timeliness and experience. Grateful hurt the service outcome. Will certainly use Courtesy plumbing again.
We had a clog in our drain, and it rendered our bathroom, washing machine, and kitchen sink inoperable. I called Courtesy Plumbing and have an appointment scheduled. Within minutes I got a call notifying me that a service personnel member is on the way. Sean and Aaron arrived, assessed the situation, and knew exactly what to do. They went to work and within minutes, the problem is solved. If I ever have a clog drain again, I will definitely call for their help in the future. Great work, thanks again!
I would definitely recommend Courtesy Plumbing! We’ve been using this company for the past few years, and they’ve always been outstanding. Richard arrived quickly when we had an issue and was extremely professional and friendly. He took the time to explain everything in detail so we fully understood the situation. They consistently go above and beyond, and we couldn’t be happier with their service.
Mr. Jack is a very helpful and bodacious plumber. He is on time and he takes his work very seriously. He is very thorough with what he does and goes out of his way to help.
Business details
Service area
Based in West Covina. Serves 27 nearby cities within 20 miles:
Courtesy Plumbing