Cook Plumbing, Inc.
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Claims 24/7
Self-reported — not confirmed by reviews
Budget-Friendly
Fair Pricing ✓
1 concern
With only 5 reviews analyzed from 25 total, the unreturned call pattern in 1 review represents 20% of the sample — a meaningful flag for a small operator at <25 review volume
Trust Score: 0/100 · Based on 25 reviews
Solid pickOur Verdict
#14 of 17 in Fairfield, OH
- Budget-conscious homeowners
No major caveats
Hire if: You need transparent, predictable pricing with no surprise fees
Hire if: You need high-quality work that holds up over time
Caution if: You want detailed upfront explanations
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 25 Reviews Tell Us
Emergency Response
Arrived at 8pm for an emergency to restore water, returned 2 days later to complete the full repair 'at a very reasonable price'; basement pipe leak fixed in 30 min with 'nominal' charge
What To Watch Out For
1 of 5 reviews (3-star) cites 2 consecutive unreturned calls across 2 different issues — left voicemails, never got a callback; reviewer switched to a competitor
With only 5 reviews analyzed from 25 total, the unreturned call pattern in 1 review represents 20% of the sample — a meaningful flag for a small operator at <25 review volume
Quality & Professionalism
Bob Cook praised as a genuine expert — got in, fixed it efficiently, charged 'super reasonable' fee vs. big-company alternatives; family uses him exclusively
Communication
1 of 5 reviews (3-star) cites 2 consecutive unreturned calls across 2 different issues — left voicemails, never got a callback; reviewer switched to a competitor
Pricing
Arrived at 8pm for an emergency to restore water, returned 2 days later to complete the full repair 'at a very reasonable price'; basement pipe leak fixed in 30 min with 'nominal' charge
Bob Cook praised as a genuine expert — got in, fixed it efficiently, charged 'super reasonable' fee vs. big-company alternatives; family uses him exclusively
Customer reviews
Reviews from Google, Yelp & more
Bob Cook is a real expert plumber and knows what he's doing. Unlike big companies he can get in and get the job done efficiently AND in a short amount of time, as well as charging a super reasonable fee. My whole family goes to Cook Plumbing and will continue to do so. Thanks!
Cooks plumbing is the best. If I could give them 10 stars I would. We had an emergency and they came out at 8 pm to get our water back on! Then two days later they fixed the entire issue at a very reasonable price. Very friendly and knowledgeable people. I can not thank them enough for the work that they did! I would recommend this company to anyone!
I had a great experience with this company today. Bobby came out for a pipe leak in my basement and fixed it within 30 mins and charged me pretty nominal. Most of all, very professional and knowledgeable, exactly like any customer would want. Highly recommend and five star performance!
Excellent service! A damaged shower faucet control in a second floor bath was at risk of leaking inside a wall. Cook Plumbing, (Bob) treated the situation an emergency repair and was on site the day after I called. He assessed the damage problem, removed old parts, installed only the necessary new parts needed to correct the problem, thus avoiding considerable expense of having to do a very costly installation of an entirely new faucet control assembly behind the shower wall. The cost for the service call, parts and repair labor was very reasonable, much less than I was expecting. I would highly recommend Cook Plumbing to anyone with home plumbing problems... absolutely great!
Cook plumbing has done several jobs for us in the past and were good. The last 2 times I called about 2 different issues, they said they'd call right back and never did. I made a follow up call the next day and left VM. Nothing. My neighbor gave me his plumber's number, Elite, so I called them and they came out the same day I called. I even called Cook again to ask why they never got back to me and they don't answer. I would've liked to use them again, but I need reliability, or at least a straight answer. Just tell me you can't do the job. Don't leave me hanging.
Business details
Service area
Based in Fairfield. Serves 8 nearby cities within 20 miles:
Cook Plumbing, Inc.