Controlled Plumbing
Plumber · Irving, TX
Our verdict
Arrives fast and finishes faster—multiple reviewers report same-day or next-day emergency response with work completed in hours, though occasional scheduling communication lapses have caused missed appointments.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 95 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
What reviewers praise
Exceptional emergency response speed: 6 reviewers specifically mention same-day arrival, next-day scheduling, or arrival 'sooner than expected' for urgent issues including burst pipes and main line breaks
1 cited review
“came out sooner than expected”
Cited in 6 of the 95 reviews we analyzed — 5 cited reviews not excerpted here.
Work completed quickly: 4 reviewers highlight fast job completion—one finished in 2 hours, another described as 'super fast,' with consistent praise for efficiency
Cited in 4 of the 95 reviews we analyzed.
Fair pricing: 3 reviewers explicitly mention affordable/fair pricing, with one noting they 'saved us some money' through good advice
1 cited review
“very efficient and affordable”
Cited in 3 of the 95 reviews we analyzed — 2 cited reviews not excerpted here.
Professional crew with named technicians (Robert, Carlos, Oscar, Francisco, Herminio, Sam, Jaime): 15+ reviews praise specific crew members by name for professionalism, friendliness, and competence
1 cited review
“explained everything in great detail”
Cited in 6 of the 95 reviews we analyzed — 5 cited reviews not excerpted here.
Handles difficult jobs others refuse: 1 reviewer noted Controlled Plumbing completed work that 2 other companies couldn't accomplish
Cited in 1 of the 95 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Scheduling communication breakdown: 1 reviewer tried calling 2 days with multiple calls, received only recorded message with no callback, and hired another company before Controlled Plumbing arrived
Cited in 1 of the 95 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 95 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I’ve been trying to get ahold of you guys for a few weeks am no response. I call the number and nobody picks up or calls back.”
“While the initial interaction and services performed were satisfactory, I feel compelled to express my disappointment with the follow-through and communication that ensued. Our shower was clogged and we could smell sewage. The team recommended a sewer isolation test, sewer trunk line replacement, hydrostatic test, and the installation of a new cleanout. The total cost for these services amounted to …”
Positive
“Robert and his crew are very thorough and professional. They were also able to come out sooner than expected. Great job!”
“I had a great experience with Controlled Plumbing. They were quick and flexible in scheduling the appointment, which made things very convenient. Alexander handled the job thoroughly and professionally, and he made sure everything was cleaned up once the work was done. I’m totally satisfied with the service and highly recommend them!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Sep 2025.
Across platforms
Should you hire Controlled Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Controlled Plumbing?
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